- M&T Bank (Lafayette, NY)
- **Overview:** Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. ... timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate… more
- Sysco (Warners, NY)
- …managing the customer relationship locally, with the expectation of enhancing the customer experience . The role will partner with CST, National Sales and ... Local Sales teams to deliver a positive customer experience . This position is responsible for building relationships with new and existing accounts up to 50% of… more
- M&T Bank (Riverhead, NY)
- **Overview:** **Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. ... timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...**Must Have (depending on role):** + 5+ years of experience in managed services or tech consulting, specifically in… more
- Cengage Group (New York, NY)
- …new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer . ... across the business + Partner with engineering, content, AI/ML teams, regulatory departments, customer experience , marketing and sales to drive alignment and a… more
- Capgemini (New York, NY)
- …to visualize KPIs, performance trends, and user behaviour insights. * Orchestrate customer experience workflows using Genesys for contact center and omnichannel ... building and interpreting Tableau dashboards. * Familiarity with Genesys or other customer experience orchestration platforms. * Strong understanding of REST… more
- M&T Bank (Buffalo, NY)
- …for basic and complex customer needs. Specializes in our branch customer experience through all retail and business sales interactions. **Primary ... and a minimum of 3 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and minimum… more
- Tractor Supply Company (Alden, NY)
- …charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... shopping experience that differentiates from the competition. + Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.… more
- Walgreens (Oneida, NY)
- …as required by state law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients by greeting them and ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. + Monitors … more
- Amazon (New York, NY)
- …Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience . With this technology, we are transforming an industry ... we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to… more