- Merck (Albany, NY)
- …Management, Account Management, Account Planning, Adaptability, Business Analysis, Client Communication, Customer Experience Design, Customer Experience ... **Job Description** The Virology Customer Representative is a key member of the...on better health outcomes (considers the HCP & patient experience ). + Provide input into resource allocation decisions across… more
- Justworks (New York, NY)
- …the team more efficient + Collaborate with internal teams to deliver a high-quality customer experience + Assist in formulating and revising customer support ... + Assist with resolving customer critical moments and turning a customer 's negative experience into a positive one + Understand customer needs and make… more
- UKG (Albany, NY)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,...years successful experience in account management, sales, customer success, ERM or a related field, with a… more
- Amazon (Syosset, NY)
- …a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure ... Within Customer Service, there are opportunities in process improvement, customer experience , data analysis and customer retention. The CS team is… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …into actionable strategies that enhance market access, drive growth and improve customer experience across all Regeneron brands. The individual will require ... Regeneron is seeking a Director, Customer Insights - Market Access to join our...+ BA/BS required + 12+ years of pharmaceutical/biotech commercial experience (or 10+ years with MBA/MS), in roles of… more
- Justworks (New York, NY)
- …zoom out to set a vision but also execute day-to-day. + Passion for improving customer experience and building programs that scale. + Familiarity with tools like ... as simple as possible, but no simpler." Qualifications + 5+ years of experience in customer success, retention, or program management roles - ideally in SaaS or… more
- Latham, The Pool Company (Latham, NY)
- …key areas, Customer onboarding, Customer Success and Retention, Improving Customer Experience , Inside sales activities. + Collaborate with the sales ... closely with customer support to provide recommendations to enhance the customer experience . + Assess customer needs and regularly prepare customer… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... teams to ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act as a voice of the … more
- LiveRamp (New York, NY)
- … Success + Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our ... drive amazing customer experiences. **About you:** + 7 years customer -focused experience ( customer success and/or account management preferred) + 5+… more
- Walgreens (Franklin Square, NY)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients by greeting them… more
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