- Northwell Health (Glen Cove, NY)
- …+ High School Diploma or equivalent required. + 1-3 years of relevant experience , required. + Excellent Customer Service Skills, preferred. + Excellent ... as applicable (eg, location, specialty, service line, years of relevant experience , education, credentials, negotiated contracts, budget and internal equity). The… more
- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team members and...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- Cisco (New York, NY)
- …Align with Sales, Product Management, Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field ... or equivalent industry experience + 7+ years of experience in customer -facing post-sales roles ( Customer Success, Solutions Architecture, Professional… more
- ServiceNow, Inc. (New York, NY)
- … while penetrating the account deeper + Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best ... FSI Strategic Tech, TMT, & SI Major Area / Market + 5+ years in experience in customer success or related role For positions in this location, we offer a base… more
- Merck (Albany, NY)
- …effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure ... Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Contact Management, Customer Experience Design,… more
- Cardinal Health (New York, NY)
- …technologies to maximize the business value of the technologies and enhance the customer experience . This function creates strategies for the portfolio and ... enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. The Customer Experience Engineer… more
- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed… more
- Coinbase (Albany, NY)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …managing and overseeing the operations of the contact center. Supervisors ensure the customer experience is engaging, efficient, and effective to meet the ... meet or exceed the contact center targets for service level and customer experience + Drives employee engagement + Identifies and implements new business process… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …into actionable strategies that enhance market access, drive growth and improve customer experience across all Regeneron brands. The individual will require ... Regeneron is seeking a Director, Customer Insights - Market Access to join our...+ BA/BS required + 12+ years of pharmaceutical/biotech commercial experience (or 10+ years with MBA/MS), in roles of… more