- Generac Power Systems (New York, NY)
- …+ Provides feedback and recommendations on processes to improve profitability and the customer experience . + Maintains and grows knowledge of product offerings ... and achieve territory sales objectives. This role acts as the primary customer contact and territory owner; building and managing relationships, executing on new… more
- CGI Technologies and Solutions, Inc. (Buffalo, NY)
- …MS Word, MS Power Point, MS Excel, and MS Outlook, and; * Demonstrated customer service experience , and; * Demonstrated ability to lead, manage, assign, ... a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and...internal controls * Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III… more
- Amazon (New York, NY)
- …technical and non-technical audiences with the ability to lead technical teams in customer projects - Experience building ML pipelines with MLOps best practices, ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Cognizant (Albany, NY)
- …Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience , and Customer Service. **Work Model** We strive to ... **About the Role** We are seeking an Experience Partner with AI/Digital transformation experience ...ability to understand business challenges and requirements from the customer 's perspective, as well as industry trends, and translating… more
- Insight Global (New York, NY)
- …or system configurations - enough to manage and communicate with product/engineering teams Customer Experience Ensure your customers are set up to achieve their ... you will be responsible for owning and driving the Implementation phase of the customer journey, setting a strong foundation for long term success. You will manage… more
- Sanofi Group (New York, NY)
- …different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and ... territories + Proven results of increasing educational awareness, provider adoption and customer engagement + Experience successfully launching products in the… more
- Guidehouse (New York, NY)
- …Patient Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience , the mix of programs and ... Patient Services offerings and identify novel ways to address persistent patient and customer challenges + Advise client partners on the optimal PS operating model… more
- SMBC (New York, NY)
- …product design, development and go-to-market execution to deliver value propositions and customer experience . This role will also require partnership with ... + Implement advanced digital channels, such as mobile applications, to enhance customer experience . + Leverage advanced technologies such as machine learning,… more
- Verint Systems, Inc. (Albany, NY)
- …You'll be at the center of our efforts to reduce incidents, improve customer experience , and drive operational excellence. **Principal Duties and Essential ... + Experience with MS PowerBI, Tableau, Cognos, MicroStrategy + Experience writing customer -facing root case analysis (RCA) documentation + Bachelor's… more
- Warner Bros. Discovery (New York, NY)
- …resolve all guest-related issues, ensures service standards, levels, and maximizes the customer experience . + Supports store replenishment to ensure all items ... the New York Flagship Wizarding World store by maximizing customer and fan engagement in an awe inspiring, best...multitask operational duties with providing a premium guest service experience when on the sales floor. **Qualifications and … more