- The Hertz Corporation (White Plains, NY)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience… more
- Bausch + Lomb (Rochester, NY)
- …order issues. The Customer Service Associate is focused on enhancing the customer experience for all Bausch + Lomb Vision Care customers through consistent ... as determined by management **Qualications:** + High school diploma;0 - 1 year customer service experience + 2 years customer service and order entry … more
- Intuit (Albany, NY)
- …a services/SaaS-based industry in a people leadership role. + Deep familiarity with customer experience and performance metrics, including, but not limited to: ... and partners to cultivate an environment focused on the Customer and Expert experience . Ensure high-value interactions that resolve issues, build customer… more
- Google (New York, NY)
- …and maximizing the joint impact of teams toward common goals of great customer experience and sustainable business growth. + Execute projects involving ... New Business Sales Manager, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY,...Solutions _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, and mentoring more junior… more
- Kohl's (Brooklyn, NY)
- …associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service + Meet or ... will be the expert in point of sale and customer services, providing direction and working alongside associates to...at least 18 years of age or older + Experience supervising teams or associates to include the responsibility… more
- S&P Global (New York, NY)
- …The team develops and executes data-driven processes to deliver a world-class customer experience . Your focus may include client migrations, onboarding new ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily.… more
- Coinbase (Albany, NY)
- …its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the ... customer needs before they become an issue to simplify the customer experience , reduce friction, and strengthen trust in Coinbase. * Responsible for providing… more
- Prose (Brooklyn, NY)
- …engagement. Customer -Centric Innovation: + Lead initiatives to enhance the customer experience with a focus on subscription excellence, membership offerings, ... solutions. Cross-Functional Collaboration: + Partner closely with Technology, Data, Finance, Customer Experience , and Growth teams to ensure alignment and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …interactions and reviews and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... that data to the training team to enhance current training. + Documents customer /call communications processes. + Provides call quality metrics data to generate and… more
- Penske (Jamaica, NY)
- …to learn more. Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 163-01 Rockaway Blvd Primary Location: ... projects and tasks as assigned by supervisor **Qualifications:** * 2 years of customer service experience required * At least 1 year of hands on mechanical … more