- Cengage Group (Philadelphia, PA)
- …new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer . ... across the business + Partner with engineering, content, AI/ML teams, regulatory departments, customer experience , marketing and sales to drive alignment and a… more
- M&T Bank (Bensalem, PA)
- …for basic and complex customer needs. Specializes in our branch customer experience through all retail and business sales interactions. **Primary ... and a minimum of 3 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and minimum… more
- ThermoFisher Scientific (Allentown, PA)
- …closely with Support, Product Management, and Engineering to assure a positive customer experience . Represent services in the quality management representatives' ... that align with our business objectives. You will cultivate strong customer relationships, proactively engage with clients, and expertly resolve customer… more
- Citizens (Pittsburgh, PA)
- …end-to-end, including origination, servicing and pricing as well as the customer experience Cross-Functional Collaboration + Partner with marketing, product ... with strong analytical and problem-solving skills + Strong focus on the customer experience + Proficiency in data analytics and financial modeling tools + Deep… more
- Ricoh Americas Corporation (Exton, PA)
- …on the product positioning. + Coordinates and aligns offerings for a unified customer experience and drive a cohesive GTM approach across products. Gather ... Responsible for aligning Marketing efforts with our business unit priorities, customer needs, and portfolio strategy to deliver impactful, outcome-driven value… more
- Sprinklr (PA)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...their accounts at the same time. **Desired** **skills & experience ** + 7+ years of relevant experience … more
- SHI (Bethlehem, PA)
- … customer service skills to achieve sales targets and ensure a superior customer experience . Job Summary The Inside Account Executive is responsible for ... service skills to achieve sales targets and ensure a superior customer experience . Role Description * Conduct cold calling and prospecting to identify potential… more
- Blufox Mobile (Pittsburgh, PA)
- …Scores (NPS) across all locations. + Implement strategies to enhance the overall customer experience . Job Qualifications: + Bachelor's degree or equivalent ... appearance as established by Blufox Mobile. + Other duties assigned as needed Customer Experience (NPS) + Manage NPS ( Customer Satisfaction) score for … more
- Comcast (Willow Grove, PA)
- …Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them ... by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small… more
- PNC (Pittsburgh, PA)
- …contribute to our roadmap to transform our credit card capabilities, data platform and customer experience for our customers. You will have end to end ... ensure downstream application adoption aligns with business needs, regulatory requirements, and customer experience goals * Work with product and technology… more