- Comcast (Philadelphia, PA)
- …Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them ... genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience (CX); Operational Metrics; Customer Care Base pay is one… more
- Coinbase (Harrisburg, PA)
- …mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing (ie. job duties):* ... customer issues at the root cause and eliminate defects in the customer experience . * Proactively identify customer needs before they become an issue to… more
- West Pharmaceutical Services (Exton, PA)
- …our customers by effectively managing the customers' needs to create a differentiated customer experience . Within this function the individual is responsible for ... with CM Sales. + Aligning with Global counterparts to create one global customer experience for all Contract Manufacturing interactions. + Identifying key … more
- The Hertz Corporation (Harrisburg, PA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... tools **Who You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders across Operations, Revenue Management, Sales, and… more
- JPMorgan Chase (Philadelphia, PA)
- …the Customer Success team and other cross-functional groups to ensure a seamless customer experience while gaining the skills you need to grow within your ... **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise in customer success...years of experience or equivalent expertise in customer success or a relevant domain area + Strong… more
- Travelers Insurance Company (Harrisburg, PA)
- …loving what you do and where you do it. **Job Category** Claim, Customer Experience , Customer Service, Operations **Compensation Overview** The annual ... have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the… more
- TE Connectivity (Middletown, PA)
- … customer relationships, ensuring total satisfaction, and driving improvements in customer experience . Acting as the primary interface between the company ... Customer Success and Performance Improvement** + Drive initiatives for Extraordinary Customer Experience (ECE) + Monitor and improve satisfaction metrics: +… more
- TE Connectivity (Middletown, PA)
- … customer relationships, ensuring total satisfaction, and driving improvements in customer experience . Acting as the primary interface between the company ... Customer Success and Performance Improvement:** * Drive initiatives for Extraordinary Customer Experience (ECE) and satisfaction metrics like STR, CES, FCR,… more
- Duquesne Light Company (Pittsburgh, PA)
- …+ Customer Service business owners + Regulatory legal and compliance team + Customer Experience + IT + Corporate Strategy + Data & analytics & Process ... with a history rooted in technological innovation and superior customer service. Today, the company continues its role as...excellence communities **Education/ Experience :** + Bachelor of Science/Arts degree preferably in Business… more
- SAP (Newtown Square, PA)
- …+ Experience with Microsoft Office, SharePoint and Adobe Suite + Passionate about customer experience + Project management experience a plus + Knowledge ... be a member of the Advocacy & Enablement team within the Global Customer References & Advocates organization, focusing on supporting customer reference… more