- Cardinal Health (Harrisburg, PA)
- …account needs are met, and operational performance is optimized to enhance customer experience . **_Responsibilities_** + Provides outstanding customer ... issues resolutions as necessary. **_Qualifications_** + 3-6 years of customer service experience , preferred + High School Diploma, GED or equivalent work… more
- ISC2 (Harrisburg, PA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... customer outcomes. You will also combine strong organizational skills with customer -facing experience , and a results-driven mindset. **This position is not… more
- Merck (Harrisburg, PA)
- …technology. + Consult with owners, managers and users as required to improve customer experience . + Ensure all questions are expediently addressed, resolved and ... Adaptability, Agricultural Economics, Agriculture, Farming, Animal Husbandry, Case Study Research, Customer Communications, Customer Experience Design, … more
- John Deere (Harrisburg, PA)
- …Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring ... Location:_** _United States (US) - Pennsylvania - Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager -… more
- Pegasystems (Pittsburgh, PA)
- …Approach:** Build trusted advisor relationships with senior stakeholders in marketing, customer experience , digital channels, analytics, and value management. + ... digital transformation. + Comfortable engaging with senior executives in marketing, retention, customer experience , digital channels, and analytics. + Able to… more
- Cornerstone onDemand (Philadelphia, PA)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... relevant field and/or role aligned experience required. + 6+ years experience in customer support/operations roles, with at least 5 years leading teams in a… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- …Senior Customer Service Associate is responsible for positively impacting the customer experience by effectively training and mentoring other Customer ... works as a member of the store sales team to lead a positive customer and brand experience , and promote sales. The Senior Customer Service Associate is a… more
- PagerDuty (Harrisburg, PA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Proofpoint (Pittsburgh, PA)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
- Highmark Health (Pittsburgh, PA)
- … customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work ... **Preferred** + None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or… more