- Amazon (Austin, TX)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Performance Food Group (Westlake, TX)
- …service department and ensuring proper care is taken at every moment throughout the customer experience . You will measure and develop the performance of the ... customer service quality results and implementing strategic changes. + Managing customer experience metrics and continuously improving the customer … more
- Encore (Coppell, TX)
- …the EventNow. The Exhibit Service Representative, CSC will deliver an excellent customer experience , optimize efficiencies, and maximize revenue per opportunity ... for Encore customers and assists with their online shopping experience . + Assist Encore venues with various customer... experience . + Assist Encore venues with various customer needs, including EventNow support. + Adept in working… more
- Vistra (Irving, TX)
- …Diploma or equivalent * Bilingual (Spanish) skills is a plus **Key Metrics** * ** Customer Experience ** * Achievement of customers impacted by Incident target * ... experience in an exempt role in project management, customer service, and/or customer operations * 3+ years experience facilitating/leading complex… more
- Mass Markets (Dallas, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... environment + Team-oriented with strong interpersonal skills Preferred + 1+ year experience in customer service, inside sales, technical support, chat, or… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... environment + Team-oriented with strong interpersonal skills Preferred + 1+ year experience in customer service, sales, technical support, or administrative… more
- Mass Markets (Dallas, TX)
- …and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, ... support issues, sell new products and services, and ensure best in class customer experience . In addition to being an all-around great asset to the team, our… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... in a fast-paced environment. Preferred (Not Required) + 1+ year of experience in customer service, tech support, sales, chat, or admin roles. + Experience… more
- Mass Markets (Killeen, TX)
- …resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations… more