- Citigroup (Irving, TX)
- …designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...to problem-solving. **Qualifications:** + 10+ years of relevant work experience in **Software Engineering** , with a strong focus… more
- Huntington National Bank (Addison, TX)
- … experience in the design and implementation of end user services, KPI, SLAs, customer experience indicators and continuous process improvement + 5+ years of ... vendors contracted to complete tasks within their function + Experience overseeing the management of macOS and Windows endpoints...user support teams, with a focus on quality and customer satisfaction with a sense of urgency + 5+… more
- JPMorgan Chase (Plano, TX)
- …a culture of continual improvement and solicits real-time feedback to enhance the customer experience . + Delivers technical solutions that can be leveraged ... to enhance operational effectiveness and automate processes, ensuring high-quality customer service. **Required qualifications, capabilities, and skills** + Formal… more
- Burns & McDonnell (Houston, TX)
- …and training procedures and make improvements to facilitate the best possible customer experience . + Build effective relationships with existing clients, ... and contractors and develop new business opportunities. Responsible for ensuring customer satisfaction goals and expectations are met. + Participate in sales… more
- Berkshire Hathaway Automotive (Irving, TX)
- …standard for operational excellence, financial performance and an unmatched customer experience within franchised automobile dealerships. Using extensive ... and updates and recommending changes as applicable to improve the user experience * Provide LMS administration and functional support to include user enrollments,… more
- Wells Fargo (Dallas, TX)
- …concepts to make data-driven business decisions and improve the internal and external customer experience . **Required Qualifications:** + 6+ months of work ... program designed to provide recent college graduates with a two-year rotational experience in one of Wells Fargo's Analytics or Data Management groups. The… more
- Amazon (Austin, TX)
- …Generating complex queries to dive deep on process issues - Innovating to improve customer experience Basic Qualifications - 3+ years of Excel (including VBA, ... is accurate and timely with a high degree of customer focus in resolving data discrepancies. - Building and...pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using… more
- Ford Motor Company (Austin, TX)
- …-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll ... degree in Computer Science, Electrical Engineering, or a related field. + Experience testing central compute components, including infotainment and ADAS systems +… more
- Bank of America (Plano, TX)
- …and monitor requirements needed to institute proposed updates in relation to customer experience + Work alongside project management teams to successfully ... and operations, to ensure a plan is in motion to improve the customer 's experience . The Architect works to balance various aspects of the project, from safety… more
- Toyota (Plano, TX)
- …move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save time ... business domains, including Sales and Marketing, Credit Risk, Residual Value, Customer Management and Collections, Insurance. As an ideal candidate, you'll combine… more