- Baylor Scott & White Health (Austin, TX)
- …resolve issues associated with technology, application, or product feature that impacts customer experience , by coordinating with the digital and in-person teams ... releases which address a customer problem with a positive customer experience 2. Structured approach to troubleshooting and escalating problems as they arise… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... on customer value and business impact._ At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our… more
- Wells Fargo (Richland Hills, TX)
- …information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect ... outlined in the job expectations below **Required Qualifications:** + 2+ years of customer service experience , or equivalent demonstrated through one or a… more
- Comerica (Frisco, TX)
- …Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management: Actively engage in Banker Readiness by ... complaints. Maintain and add value to deepen existing relationships. Impact the customer experience by following defined customer experience guidelines… more
- Microsoft Corporation (Dallas, TX)
- …new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience , and fuel Microsoft's growth. The DIB OU will ... This role will give you the opportunity to leverage your extensive customer network and sales experience to execute against your customer 's account plan. As… more
- Microsoft Corporation (Dallas, TX)
- …new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience , and fuel Microsoft's growth. The DIB OU will ... directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling growth across… more
- Comerica (Dallas, TX)
- …Center. Approve transactions within authorities. Manage the execution of opening/closing procedures. Customer Experience :Lead, manage and coach team to be able ... customer requests, routine and complex. Resolve complex customer complaints. Impact the customer experience by leading, managing, and coaching colleagues… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... exceptional customer experiences, accelerate digital transformation, and deliver actionable customer experience (CX) insights. We focus on tapping into… more
- Amazon (Dallas, TX)
- …The Amazon Connect Center of Delivery Excellence (AC-CODE) specializes in delivery customer experience (CX) solutions, leveraging Amazon Connect, that empower ... Amazon Web Services (AWS) team helping enterprise customers solve their toughest Customer Experience technical and operational challenges when migrating legacy… more
- Comerica (Houston, TX)
- …all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all ... assigned banking center locations based on staffing needs. Position Responsibilities: Customer Experience :Introduce and refer customers to the platform through… more