- Kyndryl (Austin, TX)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Sanofi Group (Houston, TX)
- …goals. The ABM will act as an "account orchestrator" to provide a more cohesive customer experience and ultimately improve customer and patient outcomes by ... navigate a hybrid environment and determine the optimal HCP selling model + Experience with omnichannel approaches, and can execute customer engagement through… more
- Omnicell (Austin, TX)
- …Omnicell, we're looking for a **Critical Account Manager (CAM)** to join our ** Customer Experience Strategy** team. In this strategic role, you'll collaborate ... initiatives, influence executive stakeholders, and shape the future of customer experience at Omnicell. **What You'll Do** **Purpose:** Lead the resolution… more
- Amazon (Austin, TX)
- …security across both internal and third-party services that we use to deliver the customer experience . You will need to be an exceptional organizational leader, ... will conduct security research on AI-powered mechanisms for discovering and protecting customer data and applications at scale, effectively and efficiently. - You… more
- Stryker (Dallas, TX)
- …with the internal project team and key stakeholders to drive an exceptional customer experience while delivering upon key performance objectives. Success in this ... reports into a regional manager.** **Key Responsibilities** **Deliver a world class Customer Experience ** + Responsible for managing 30-50 projects concurrently… more
- Huntington Ingalls Industries (San Antonio, TX)
- …the government's direction and adoption of capabilities. + Work with the Enlighten's Customer Experience Group (CEG) to develop and implement development plans, ... Collaborate with internal marketing and engineering departments. + Own the customer experience success from start to finish. Work closely with company… more
- Verint Systems, Inc. (Austin, TX)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... or technology discipline or related field or equivalent work experience + Minimum of 3-5 years of customer... experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- PNC (Austin, TX)
- …William Cannon branch. Bilingual Spanish preferred. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer ... loyalty and grows customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to connect with customers and… more
- PNC (Allen, TX)
- … base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer 's ... loyalty and grows customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to connect with customers and… more
- Wolters Kluwer (Coppell, TX)
- … relationships, entrepreneurial spirit, and employee engagement. * Ensure Sales and Customer Experience Teams are prepared to represent the Medi-Span brand ... of projects that enable individual growth. * Support Marketing, Sales, and Customer Experience by joining customer calls, attending industry events, and… more