- Sysco (Harrisonburg, VA)
- …managing the customer relationship locally, with the expectation of enhancing the customer experience . The role will partner with CST, National Sales and ... Local Sales teams to deliver a positive customer experience . This position is responsible for building relationships with new and existing accounts up to 50% of… more
- M&T Bank (Herndon, VA)
- **Overview:** Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing ... an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by… more
- Qualtrics (Reston, VA)
- …skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship ... strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our… more
- SAP (Herndon, VA)
- …while advocating for the customer and bringing the power of NS2 to enrich customer experience . SDM will work as a team with CDMs and NS2's internal service ... and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2...infrastructure. Requirements: + Bachelor's Degree plus 15 years of experience or master's degree, plus 7 years of … more
- TTEC (Richmond, VA)
- TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming ... customer experience and bringing humanity to business. This position will be selling our portfolio of services within our "Engage" suite of capabilities to… more
- CARMAX (Richmond, VA)
- …evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Sr. Data Scientist in ... strategies, personalized customer experiences, smarter operational strategies in our customer experience centers and stores, and sophisticated tooling to… more
- ServiceNow, Inc. (Vienna, VA)
- …and teams, senior-level business executives and customers to provide a unique customer experience during the projects. + Provide weekly/monthly, quarterly ... or industry. + Minimum of 12 years of high-tech/SaaS industry experience + 8+ years in Customer Engagement roles + Prior experience with implementing or… more
- Walgreens (Chesapeake, VA)
- …as required by state law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients by greeting them and ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. + Monitors … more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** + Candidates must live within ... Diploma, GED, or equivalent certification + At least 2 years of Customer Service or Call Center experience + At least 1 year of experience using Google… more
- Microsoft Corporation (Reston, VA)
- …potential of the cloud. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to ... consulting OR equivalent experience . + 7+ years experience working in a customer -facing role (eg,...+ 7+ years experience working in a customer -facing role (eg, internal and/or external). **Other Requirements** Security… more