- The Hertz Corporation (Richmond, VA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... tools **Who You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders across Operations, Revenue Management, Sales, and… more
- Mass Markets (VA)
- …A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week ... across the country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to be a… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... right to ask the agent to upgrade internet service to ensure a good customer experience . **_At this time, Capital One will not sponsor a new applicant for… more
- Amazon (Arlington, VA)
- …* Identify areas for product/service enhancements that will improve the end- customer experience and provide recommendations for actionable improvements. * ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center Experience + At least 1 year of experience using Google… more
- Mass Markets (VA)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Amazon (Herndon, VA)
- …AWS leadership, product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 3+ years… more
- Mass Markets (VA)
- …resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (VA)
- …each week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Amazon (Arlington, VA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more