- Public Consulting Group (Albany, NY)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... is a member of a family of companies with experience in all 50 states, and clients in three...Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and… more
- M&T Bank (Buffalo, NY)
- …with senior team members supporting the duties of Commercial Credit Operations . Responsible for providing credit support, credit analysis, and continuous credit ... relationship managers throughout the bank's footprint and industry verticals. Customer interaction is expected. Works independently under general supervision.… more
- City of New York (New York, NY)
- …and west of the City. DEP annually collects $3.8B in revenues, primarily through customer billing. These funds support DEP's operations and its $31B Ten-Year ... Description PLEASE NOTE THAT ONLY EMPLOYEES PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST TITLE WILL BE CONSIDERED The NYC Department of Environmental Protection… more
- New York State Civil Service (Schenectady, NY)
- …Systems Analyst Trainee 1: Four years* of business analysis experience including: using business analysis techniques to elicit requirements as the foundation ... Systems Analyst Trainee 2: Five years* of business analysis experience including: using business analysis techniques to elicit requirements as the foundation… more
- Citigroup (Getzville, NY)
- …growth and economic progress.** **Team/Role Overview** **This role sits within Markets Operations in the Client Strategy team. The team is responsible for ... simplifying and improving the client experience and eliminates delays by taking ownership of cross-regional and cross-functional issues, navigating the global… more
- Elevance Health (Latham, NY)
- …Requirements** + HS diploma or equivalent. + Minimum of 1 year of Grievance & Appeals analyst experience and a minimum of 3 years experience working in ... **Grievance/Appeals Analyst II** **Virtual:** This role enables associates to...customer service; or any combination of education and experience which would provide an equivalent background. **Preferred Skills,… more
- Citigroup (New York, NY)
- …Analysts, such as: Product Management, Project Management, Marketing, Strategy, Innovation, Customer Experience , Risk and Controls, and Analytics. Upon ... that operates with empathy, integrity, and authenticity. As an Analyst , you'll set a foundation for yourself to grow...Operations , In-Business Credit & Franchise Risk, and Client Experience . **We provide you with the knowledge and skills… more
- CUNY (New York, NY)
- HR Data and Reporting Analyst (Business Data & Reporting Analyst 1 or 2) - Provisional **GENERAL DUTIES** Under supervision, provides and/or oversees expert ... systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... Management **Job Description:** The "FCRM KYC Quality Assurance, Senior Analyst " is a member of the Financial Crime Risk...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Antech Diagnostics (Lake Success, NY)
- …insights into business performance, agent productivity, quality assurance, workforce management, and customer experience . The analyst will work extensively ... training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service...analytics, ideally within a call center environment. + Proven experience operating effectively as a sole data analyst… more
Recent Jobs
-
Application Developer B/C (Department of Pathology and Laboratory Medicine)
- University of Pennsylvania (Philadelphia, PA)
-
Operating Systems Engineer
- CAE USA INC (Arlington, TX)