- Humana (Albany, NY)
- …Consumer Insights and Analytics organization is seeking a Digital Marketing Analysis Lead - Customer Engagement to join the team working remote anywhere in the US or ... communications as part of the. Reporting to the Associate Vice President, Customer Engagement Analysis, you will have an immediate impact on driving efficiency… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In… more
- Rochester Institute of Technology (Rochester, NY)
- **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities: + Provide support for ... :** 116H **Required Qualifications:** + 5 to 7 years' experience in a direct customer support role...in a professional and timely manner. The Service Center Analyst will: + Provide customer support for… more
- Highmark Health (Albany, NY)
- …areas to support clinical quality auditing, The Senior Risk Compliance Analyst is responsible for monitoring and analyzing medical and utilization management ... matter expert, providing insights and guidance to internal departments. The Analyst conducts audits of Medical Directors, Utilization Management (UM) and Case… more
- HTC Global Services Inc (Buffalo, NY)
- …and coordination experience , OR five (5) years of professional/technical experience in health care involving clinical workflow/ operations or clinical systems ... Disability Insurance, and a variety of other perks. Meditech Clinical Applications Analyst The experienced Meditech Server Clinical Applications Analyst is… more
- Scotiabank (New York, NY)
- Analyst , US Debt Capital Markets **Requisition ID:** 232015 **Salary Range:** 110,000.00 - 120,000.00 _Please note that the Salary Range shown is a guideline only. ... but not limited to, the successful candidate's relevant knowledge, skills, and experience ._ Join a purpose driven winning team, committed to results, in an… more
- City of New York (New York, NY)
- …of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS ... expertise. This position requires a focus on aligning daily operations to the agency's strategic priorities, engage stakeholders in...MOCS seeks to hire a Training and Engagement ("T&E") Analyst to support the development and delivery of training… more
- Precipart (Farmingdale, NY)
- …of customer satisfaction, product compliance and ethical practices/behavior. REQUIRED EXPERIENCE / SKILLS / EDUCATION + Bachelor's degree in Computer Science or ... PrecipartSystems Analyst Farmingdale, NY 11735 Precipart. located in Farmingdale,...equipment and applications to ensure smooth network and system operations , both in the cloud and on-premises. This role… more
- Justworks (New York, NY)
- …offerings. Your Success Profile What You Will Work On + Day to day ops/admin/ analyst work + Perform day-to-day operations for our Open Market health insurance ... Analyst , Insurance Benefits New York, New York Apply...system bug investigation and remediation + Gather and analyze customer benefits data and other sensitive information, utilizing SQL,… more
- Evolent (Albany, NY)
- …of contact center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional ... technologies, and best practices to recommend innovative solutions that enhance the customer service experience . * On-Call Support: Provide periodic on-call… more