- Amazon (El Segundo, CA)
- …practices. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building ... and standards, serving as the escalation point to assist associate peers in solving customer issues, where...where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …identify issues AI is unable to resolve, intervene as needed, and ensure a smooth customer experience + Serve as the primary point of escalation between AI ... an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and optimize our AI-driven communication platforms. This… more
- Amazon (Whittier, CA)
- …all times. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a ... and standards, serving as the escalation point to assist associate peers in solving customer issues where...replenishing product. - Contribute to continuous improvement of the customer experience and store operations by participating… more
- DoorDash (San Francisco, CA)
- About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About...as reliably as possible. About the Role The Senior Associate role will report into our Consumer Experience… more
- Amazon (Santa Clara, CA)
- …leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Capital One (Walnut Creek, CA)
- …Certification - At least 1 year of Retail, Sales or Customer Service experience **Preferred Qualifications:** - Associate 's degree - 2+ years of Retail or ... Brand Associate - Walnut Creek **The Experience :**...Brand Associate - Walnut Creek **The Experience :** Are you someone who finds their purpose...Customer -facing experience - Proficient in G-Suite - Strong written and… more
- Raising Cane's (Santa Fe Springs, CA)
- …shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate , retail team member, ... Customer Service Associates impact all areas of the customer experience . As the name suggests, your...required) and we provide paid training for every new Customer Service Associate on the team. We… more
- Burlington (Vacaville, CA)
- …Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will ... circulate throughout the store and engage in customer and associate interaction, in a manner...The Retail Store Closing Lead will provide a great Customer Service experience to all customers and… more
- The Dewitt Companies (City Of Industry, CA)
- …and closing the business. + Facilitate the hand-off of new business to the Customer Experience Associate . Identify new services and products to sell ... with National Sales in Transportation or Logistics fields. + Solid experience in sales and customer service. + Demonstrable experience in negotiating and… more
- Walmart (San Bruno, CA)
- …collaborate with cross-functional partners to improve high-traffic processes that impact both customer experience and associate efficiency. The ideal ... 3 years' experience in account management., 3 years' experience in customer -facing role., 3 years' experience in digital media., Master's… more