• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …interactions and reviews and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... and makes recommendations to Call Center management. **Minimum Qualifications** + Associate 's Degree preferred or equivalent relevant experience . + Professional… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Lead, Customer Experience

    Molina Healthcare (FL)
    Associate 's Degree or equivalent combination of education and experience **REQUIRED EXPERIENCE :** 5-7 years **PREFERRED EDUCATION:** Bachelor's Degree ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...support to members and/or providers using one or more contact center communication channels and across multiple states and/or… more
    Molina Healthcare (07/19/25)
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  • Representative, Customer Experience

    Molina Healthcare (Tampa, FL)
    …**REQUIRED EXPERIENCE /KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... - Friday 11:30am - 8:00pm CST **Job Summary** Provides customer support and stellar service to meet the needs...Associate 's Degree or equivalent combination of education and experience **PREFERRED EXPERIENCE ** : + 1-3 years… more
    Molina Healthcare (08/17/25)
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  • Contact Center Knowledge Manager - III…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …feedback from customers, designers, and manufacturers. **Minimum Qualifications** + Associate 's Degree or equivalent relevant experience . Bachelor's Degree ... diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Customer Service Workforce Specialist II

    Chewy (Hollywood, FL)
    …excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and insights ... you'll need:** + 2+ years call center Workforce Management experience in contact centers. + Proficient in...Ability to work independently and meet deadlines. **Bonus:** + Associate 's degree or equivalent experience or higher… more
    Chewy (08/16/25)
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  • Customer Care Agent, Full-Time, Marketing

    Publix (Lakeland, FL)
    …Lakeland, FL **Description:** This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by ... handle peak workloads and holiday scheduling **Preferred Qualifications:** + Associate 's Degree in Business + two years' experience...call center environment, or + three to five years' experience in a customer service field, or… more
    Publix (08/23/25)
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  • Customer Experience Center Concierge

    Leviton (Orlando, FL)
    …of Microsoft applications. Knowledge of Salesforce.com a plus Education & Experience Associate degree required. Bachelor's degree preferred Working knowledge ... telecommunications and/or data communications preferred 2 to 4 years' experience in hospitality management or event planning Experience...a job posting, visit the Leviton career site, or contact us at ###. The future looks brighter than… more
    Leviton (08/02/25)
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  • Customer Rep - Call Center -Spanish/French…

    Allied Universal (Jupiter, FL)
    customer support jobs! Deposita, an Allied Universal(R) Company, is hiring a Customer Experience Representative. The Customer Experience ... plays a pivotal role in providing the highest quality customer experience to our customers. **IMMEDIATE NEED... in a technical support role, or other technical experience + Associate 's degree in information technology,… more
    Allied Universal (08/21/25)
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  • Customer Support Representative II

    NextEra Energy (Miami, FL)
    …High School Grad / GED * Experience : 0+ years **Preferred Qualifications** * Associate 's Degree * Bachelor's Degree * Customer Service Experience : 1+ ... Service agents are prepared to deliver an exceptional customer experience . In this role, you will...contact resolution. Create emotional connections by listening to customer needs, applying active listening skills, and showing empathy.… more
    NextEra Energy (08/23/25)
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  • Customer Service Representative

    TruGreen (Tampa, FL)
    …related experience and/or training; or an equivalent combination of education and experience + Associate degree from a two-year college or technical school ... 33619 _TruGreen_ _accepts applications on an ongoing basis._ **Job Description** Every TruGreen associate is committed to quality. We all have an important role to… more
    TruGreen (07/01/25)
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