- Amazon (Santa Clara, CA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer ...customer experience . This role requires you to… more
- Amazon (Santa Clara, CA)
- …position will advance applied science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer ...customer experience . This role requires you to… more
- Amazon (East Palo Alto, CA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years ... Description This position is part of the AWS Specialist and Partner Organization...certification - AWS certifications such as AWS Solutions Architect Associate and/or AWS SysOps Administrator - Experience … more
- Amazon (Santa Clara, CA)
- …leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- SpaceX (Hawthorne, CA)
- …BASIC QUALIFICATIONS: + Bachelor's degree or 4+ years of professional experience in Business-2-Business (B2B) customer service, technical support, account ... of a degree + 2+ years of people management experience in synchronous (phone/chat/instant messaging) customer support...the following considerations: job-related knowledge and skills, education, and experience . Base salary is just one part … more
- Amazon (Santa Clara, CA)
- …impact. This position will advance applied science best practices, leverage AI to drive customer experience (CX) improvements, and set new global standards for ... customer experience . This role requires working with...learning, ontologies, and natural language processing (NLP) to enhance customer service associate experiences and improve foundational… more
- Burlington (Vacaville, CA)
- …Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will ... circulate throughout the store and engage in customer and associate interaction, in a manner...The Retail Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Amazon (Santa Clara, CA)
- …who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions ... help customers solve their issues and get their questions answered efficiently, and associate -facing products that support our customer service associate … more
- ITT (El Cajon, CA)
- … customer satisfaction and operational efficiency. **Position Requirements** * Associate or bachelor's degree in business, engineering, or related field ... alignment with quoted terms, including pricing, lead times, and part numbers. * Generate and send formal order acknowledgements...preferred. * 2+ years of experience in inside sales or customer support,… more
- Kelly Services (Fullerton, CA)
- … inquiries via phone, email, and in person. + Process and track customer orders, confirming accuracy in part numbers, quantities, and delivery schedules. ... assigned. **Qualifications:** + High School Diploma or GED required; Associate or Bachelor's degree preferred. + 1-2+ years of... or Bachelor's degree preferred. + 1-2+ years of customer service experience . + Proficiency in Microsoft… more