- Capgemini (New York, NY)
- …transformation strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target operating ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI,...and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your role will focus… more
- Capgemini (New York, NY)
- …such as omnichannel engagement, AI-enabled service, workforce evolution, and digital customer experience . . Familiarity with leading platforms (eg, Genesys, ... **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI,...strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage… more
- Sunrun (Bronx, NY)
- …leads and appointments with potential customers** + **Provide an industry leading customer sales experience from initial contact through installation and after ... culture you can run with. **Overview** **The Direct Sales Consultant role will identify sales leads and present in-home...the customer 's system is turned on** + **Conduct in-home sales… more
- Zurich NA (Albany, NY)
- …- Power Generation 128532 Zurich is currently looking for a Senior Risk Engineering Consultant with extensive experience in power plant operations to join the ... professionals and agents across company business segments. + Developing and implementing customer service strategies that reduce loss and improve customer … more
- Oracle (Albany, NY)
- …processes, to deliver functional and technical solutions on moderately complex customer engagements. **Preferred Qualifications** + 1-2 years experience working ... **Job Description** **Job Description** As an Integrated Technologies Consultant II on the CareAware Capacity Management team, you will be responsible for providing… more
- Highmark Health (Albany, NY)
- …or Strategy experience **Preferred** + 3 years Marketing or Design experience + 3 years Customer -facing communications (eg sales, consulting, strategy, B2B ... to be viewed as competitive, driving a valued member experience , and innovative. + Work with the design team...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Oracle (Albany, NY)
- …in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates ... in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates… more
- Capgemini (New York, NY)
- …contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with ... operating model strategy:** Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or… more
- Zurich NA (Albany, NY)
- …127199 Zurich's Marine Risk Engineering team is seeking a Senior Risk Engineering Consultant with Marine Risk Engineering experience to support Zurich Resilience ... respect to the marine line of business. As a Marine Sr Risk Engineering Consultant your responsibilities will include: + Assess the quality of complex risks as… more
- Oracle (Albany, NY)
- …with some variation to implement Oracle products and technology to meet customer specifications. **Responsibilities** Responsibilities As a Sr. Consultant , you ... **Job Description** We are looking for an experienced Senior Consultant - Prosthetic & Sensory Aids Service, to help...provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs… more