- Coinbase (Springfield, IL)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing)...you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy,… more
- Coinbase (Springfield, IL)
- …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . ID: P66578 *Pay Transparency Notice:* Depending on your… more
- Coinbase (Springfield, IL)
- …that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance. ... background in machine learning, experimentation, and statistical analysis applied to product, customer experience , or operations. * Proven ability to partner… more
- Amazon (Chicago, IL)
- … leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... customers to provide a broad array of AI powered customer experience services that deliver personalized service...Customer Data Profiles, and more). As the Sr Manager , WW Partner Business Development global leader, you will… more
- Verint Systems, Inc. (Springfield, IL)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... member of Professional Services, the role of the Program Manager is to serve as a customer ...and shortcomings of the program management process and perceived customer experience . + Leads a program team,… more
- UKG (Springfield, IL)
- …are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention. + History of...in predictive analytics, machine learning, or data science for CX . + Experience standing up a signal… more
- Amazon (Chicago, IL)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to lead release management globally… more
- Verint Systems, Inc. (Springfield, IL)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- Coinbase (Springfield, IL)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... . The Consumer Content team is a sub-team of Customer Experience . The Consumer Content team supports...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a key partner… more
- PNC (Morton, IL)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... to contribute to the company's success. As a Branch Manager within PNC's Retail Branch organization, you will be...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more