- Coinbase (Harrisburg, PA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- Coinbase (Harrisburg, PA)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Lincoln Financial (Radnor, PA)
- …to meet revenue and expense objectives * Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness...customer feedback, and continuously innovate and improve the customer experience **What we're looking for** Must… more
- Coinbase (Harrisburg, PA)
- …The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- SAP (Newtown Square, PA)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- Comcast (Philadelphia, PA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Remote Team Management; User Experience ... technicians. We are seeking a strategic and people-focused UX Manager to lead a multidisciplinary team across multiple enterprise...for how you do your job. + Own the customer experience - think and act in… more
- Coinbase (Harrisburg, PA)
- …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . ID: P66578 *Pay Transparency Notice:* Depending on your… more
- Verint Systems, Inc. (Harrisburg, PA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal… more
- Verint Systems, Inc. (Harrisburg, PA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Manager , Engineering leads one or more product engineering teams within our WFM… more
- Verint Systems, Inc. (Harrisburg, PA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more