• Manager Customer Experience

    The Hertz Corporation (Harrisburg, PA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer ...is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex… more
    The Hertz Corporation (08/23/25)
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  • Senior Manager , CX Consumer…

    Coinbase (Harrisburg, PA)
    …Attendance is expected and fully supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users ... Translate operational challenges into analytical deliverables that improve agent productivity, customer experience , and operational efficiency. * Develop metrics… more
    Coinbase (08/24/25)
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  • CX Technical Program Manager

    Coinbase (Harrisburg, PA)
    …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
    Coinbase (08/09/25)
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  • Manager , CX Site Strategy

    Coinbase (Harrisburg, PA)
    …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as… more
    Coinbase (08/17/25)
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  • Engineering Manager , CX

    Coinbase (Harrisburg, PA)
    …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
    Coinbase (08/09/25)
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  • CX /UX Designer - Hybrid USA

    Wolters Kluwer (Philadelphia, PA)
    …Working closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into ... of connecting with colleagues. You will report to the Manager , CX /UX Design, and work under the...various customer research efforts to define the customer -driven user experience + Produce necessary UX… more
    Wolters Kluwer (08/27/25)
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  • Senior CX /UX Designer - Hybrid TX

    Wolters Kluwer (Philadelphia, PA)
    …report to the [ **Lead CX /UX Designer** ], and work under the leadership of the [ ** Manager , CX /UX Design** ]. This role is a part of [ **DXG | UX/ CX COE ... **Senior CX /UX Designer - Hybrid TX R0050760 | DXG...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
    Wolters Kluwer (08/27/25)
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  • Product Marketing Manager - Zoom Virtual…

    Zoom (Harrisburg, PA)
    …no direct reports. We're looking for someone with a deep understanding of customer experience ( CX ), self-service automation, and AI-driven technologies. Zoom ... self-service. What we're looking for + 5+ years of experience in product marketing, ideally in SaaS, CX...AI-focused roles. + Demonstrate a solid understanding of the customer experience landscape, including the strategic importance… more
    Zoom (08/23/25)
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  • Customer Support Manager , Carrier…

    Comcast (Philadelphia, PA)
    …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Operational Metrics; Customer Care ... fastest growing providers of Ethernet services. **Job Summary** The Customer Support Manager , Carrier Services is responsible...for how you do your job. + Own the customer experience - think and act in… more
    Comcast (08/27/25)
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  • Customer Success Manager (CSM) - SAP…

    SAP (Newtown Square, PA)
    …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
    SAP (07/18/25)
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