- Robert Half Finance & Accounting (Jamaica, NY)
- …a highly successful NYC hospitality organization, is currently looking for a Senior Financial Analyst to join their team. In this role you will supervise and mentor ... Finance, Accounting or related field . 5+ years of experience in Corporate Finance . In-depth knowledge of statistical...knowledge of statistical analysis, with the ability to use data to generate models . MS Excel proficiency required… more
- Teradata (Albany, NY)
- …of the dynamics and process between product teams in the realization of a high-quality customer experience . In this role, you will work closely with the Product ... major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across...of our products from our engineering teams to our customer . The ideal candidate will have experience … more
- MongoDB (New York, NY)
- …This role requires someone with strong analytical and technical skills, operational experience driving efficiencies, ability to apply a data -first mindset to ... We are looking for a candidate who is passionate about understanding and communicating customer experiences and business performance through data , and will do so… more
- Intuit (New York, NY)
- …environment , with a focus on consumer lending. + Analytically minded with experience working on large-scale data projects; product management experience ... enables our customers to file with confidence. We leverage data and insights to innovate and enhance our consumer... scientists etc.) to enable decision support and key customer insights in the consumer lending risk and analytics… more
- Citigroup (Getzville, NY)
- …designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...and security financing transactions. + Proficient in MS-Excel and data analytics (Tableau / Power BI). + Experience… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... Uses data from call observations to create quality improvement action...compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights....deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- M&T Bank (Buffalo, NY)
- …across M&T Bank's retail banking network. This role sits at the intersection of data , strategy, and customer experience - supporting front-line teams with ... that provide visibility into sales performance, product accuracy, and customer outcomes. + **Drive Data -Backed Decision Making**...databases + Strong business acumen and ability to translate data into actionable insights + Experience with… more
- Intuit (New York, NY)
- …customers. As a Risk Policy lead, you will collaborate with Risk Operations, Data Science, Product, Engineering and Compliance teams to design and implement fraud ... mitigation risk strategies. If you're passionate about solving real customer problems through decision science and analytics, we welcome you to join our talented… more
- Evolent (Albany, NY)
- …in SQL or SAS database/statistical programming languages and Microsoft Excel + Experience using data visualization software (s) to package analytical insights ... + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract,...(Power BI, Tableau, or similar) + Experience in data mining, advanced/ statistical analysis,… more