- Coinbase (Albany, NY)
- …degree of autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements ... *What you'll be doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role that has the expertise… more
- City of New York (New York, NY)
- …in using Department of Environmental Protection systems, including Passport, Meter Data Management System, UMAX ( Customer information System for Utilities) ... in the Permanent Civil Service Title of Administrative Staff Analyst will be considered for interview. Appointments are subject...north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of… more
- Norstella (Albany, NY)
- …You'll manage a multi‑region product team and partner closely with Engineering, Content/ Analyst teams, Data Science, and Go‑to‑Market to deliver best‑in‑class ... releases for usage analytics, and iterate quickly based on customer feedback and adoption data . **Team Leadership**...Strong understanding of pharma R&D and commercial strategy. + Experience with AI/ML, data visualization, and SaaS… more
- City of New York (New York, NY)
- …Description PLEASE NOTE THAT ONLY EMPLOYEES PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST TITLE WILL BE CONSIDERED** The NYC Department of Environmental Protection ... majority of agency administrative functions including revenue collections and customer service, procurement, audits, information technology, facilities, and human… more
- Microsoft Corporation (New York, NY)
- …to our sales and solution sales teams during the early stages of customer engagements involving AI. Your role is to provide second-line advisory support, helping ... & Escalation Handling:** Provide Tier 2 advisory support for AI-related customer concerns escalated from frontline sales teams. + **Responsible AI Guidance:**… more
- Rochester Regional Health (Rochester, NY)
- …Technology, Supply Chain Management, or a related field. + 1+ years of experience in data , business, or system analysis required. PREFERRED QUALIFICATIONS + ... Certified Materials and Resource Professional preferred (CMRP) preferred. + Data warehouse experience preferred with advanced excel...excel skills (pivot, macro, etc). + 2+ years prior experience as a Business or System Analyst … more
- Stony Brook University (Stony Brook, NY)
- …systems business, clinical or financial systems. **Preferred Qualifications:** + 6-8 years of experience as a Healthcare IT Analyst + Experience with ... documents all work according to standards + Adheres to customer service standards. + Provide on-call/recall support. + Provides...+ Develop, modify and maintain Cerner CCL reports and data extracts + Develop, modify and maintain custom mPages… more
- American Express (New York, NY)
- …Colleague Strategic Partner (CSP) for **Global Servicing (GS)** - the heartbeat of Amex customer experience worldwide. GS leads our customer service, travel ... empowers thousands of colleagues worldwide to deliver the best customer experience every day. If you're ready...across the enterprise. + Provide people leadership to a data analyst , empowering them to deliver actionable… more
- Pegasystems (New York, NY)
- …Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers ... **Who You Are:** + BA/BS Degree or equivalent business experience + 10+ years relevant work experience ,...time to value. + Has an **analytics orientation** . Customer Success requires analysis of available data … more
- Amazon (New York, NY)
- …Applied AI solutions and industry trends in the business optimization/ customer experience space using through public speaking/ analyst events and customer ... - especially when it comes to delivering a superior customer experience ? If so, come build with...- Experience with enterprise customer experience cloud technologies (eg CRM, service automation, data… more