- MRC Global (Houston, TX)
- …and insights to support customer integration projects. + Pull various customer data for reporting and develop catalog proposals and inventory recommendations ... and other team members to implement innovative solutions that enhance customer satisfaction and operational performance. **Education, Experience , & Ability… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... Uses data from call observations to create quality improvement action...compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue… more
- Sprinklr (TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights....deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- CyrusOne (Dallas, TX)
- …proficiency in Excel and experience working with large, structured datasets + Experience using data visualization tools (eg Power BI, Tableau) to present ... London, UK office. In this role, you will help shape our data -driven strategy for digital infrastructure by researching market trends, analyzing competitive… more
- Global Foundries (Austin, TX)
- …and customer behavior to develop comprehensive view and make data -driven pricing decisions. + Participate in quoting workflows, refresh grid pricing and ... Business acumen: Understanding of the business dynamics, market trends, competition, and customer behavior to make data -driven pricing decisions. + Adaptability:… more
- Evolent (Austin, TX)
- …in SQL or SAS database/statistical programming languages and Microsoft Excel + Experience using data visualization software (s) to package analytical insights ... + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract,...(Power BI, Tableau, or similar) + Experience in data mining, advanced/ statistical analysis,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …technologies. + Experience with Tableau, MS Power BI or other data analysis/visualization tools. + Experience creating test scripts. **Other Job Specific ... Gathers, documents, communicates, and reviews complex requirements. Analyzes customer 's goals for the product and defines functional and quality requirements. Works… more
- Citigroup (Irving, TX)
- …Index Templates, Index Creations, Cross-Cluster Replication (CCR), Auto-Follower Configuration. + Experience on Resolving Master and Data nodes performance ... groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems + Ensure essential procedures are followed and help… more
- Highmark Health (Austin, TX)
- …organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs, generates reports through mainframe and/or PC ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
- HD Supply (New Braunfels, TX)
- …and/or program development such as assortment optimization, inventory planning, and customer experience improvement. + Ability to collaborate effectively with ... **Major Tasks, Responsibilities, and Key Accountabilities** + Gathers and compiles raw data ; conducts research for industry trends and benchmarks; and normalizes … more