- UIC Government Services and the Bowhead Family of Companies (Plano, TX)
- …position is located at our facility in Plano, TX. The Quality Assurance Manager will be responsible for driving customer satisfaction and continual improvement ... Essential functions will include: + Identifying key and non-key customer requirements including Key Characteristics + Preparing contract summaries...in addition to at least eight (8+) years of experience as a Quality Assurance Manager in… more
- Entergy (The Woodlands, TX)
- …inefficiencies or performance gaps that inhibit the delivery of the desired customer experience through our self-service Digital solutions; identify and ... research and turn it into actionable creation and delivery of product/services/ customer experience processes. Must be innovative. Project management a plus.… more
- Wolters Kluwer (Coppell, TX)
- …market research and competitive analysis to inform product strategy. + Drive user experience and interface design improvements. + Align product initiatives with ... ability to lead cross-functional initiatives and manage complex projects. + Strong experience in customer engagement and translating insights into product… more
- Lumen (Austin, TX)
- …whose main focus is the management of customer expectations and the overall customer experience in regards to the company's performance for all products and ... goals by developing and implementing tools and automations that significantly enhance the customer experience while reducing overall operating costs. + This role… more
- Lockheed Martin (Grand Prairie, TX)
- **Description:** You will be the Program Manager Senior Manager for the Advanced Programs \(AP\) team at Lockheed Martin Missiles and Fire Control \(LMMFC\)\. ... threats\. **What You Will Be Doing** As the Program Manager Senior Manager , you will be responsible...business plans, and operating budgets * Acting as primary customer contact for program activities, managing program teams, and… more
- Amazon (Austin, TX)
- …build trusted relationships across all organizational levels * Deliver creative approaches to improve customer experience at events * Travel up to 20% of the ... our flagship events, AWS re:Inforce and re:Invent. As Senior Event Marketing Manager , you'll design innovative expo environments that educate customers, engage… more
- Robert Half (Houston, TX)
- JOB REQUISITION Security & Privacy Digital Identity Manager LOCATION HOUSTON ADDITIONAL LOCATION(S) AUSTIN, CHICAGO, DALLAS JOB DESCRIPTION You Belong Here The ... consulting firm. Where We Need You Protiviti is looking for an Identity and Access Manager to join our growing Digital Identity Team. What You Can Expect As a … more
- Mass Markets (Dallas, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts....customers Preferred (Not Required) + One (1) year of experience in customer service, technical support, inside… more
- Amazon (Austin, TX)
- …Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon ... thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or… more
- Citizens (Plano, TX)
- …with architects, product managers and other technical or nontechnical stakeholders to define design approaches that are aligned with the customer centric product ... innovations that bring new technologies to life. As the Manager of Software Engineering, you will serve as a...with your strong leadership skills. In this role, you'll experience new things, create new opportunities, think beyond your… more