- Compass Group, North America (Charlotte, NC)
- ESFM **Position Title: CUSTOMER EXPERIENCE ANALYST ** **Location: Remote** **Salary: $75,000 - $80,000** **Pay Grade: 13** **Other Forms of Compensation:** ... **Job Summary** ESFM is seeking an creative and relationship-driven ** Customer Experience Analyst ** to manage...to frontline team members in clear, engaging ways. + Reporting& Insights + Track and report engagement metrics to evaluate… more
- US Bank (Charlotte, NC)
- …**Job Description** We are seeking an experienced Customer Experience Data Analyst to join our Operations and Enterprise Insights team within US Bank's ... and reports are user-friendly, accurate, and aligned with business needs. + Partner with Customer Experience Insights teams to ensure the accuracy and… more
- Lowe's (Mooresville, NC)
- …and test data driven ways to improve upon the customer 's shopping experience with Lowe's. The Analyst will review internal and external research and/or ... information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement...recommendations all to identify areas of improvement for the customer shopping experience . The Analyst … more
- Insight Global (Charlotte, NC)
- Job Description An employer is seeking a TMS Compliance Analyst to join their team. This role will be responsible for completing investigations for transaction ... it pertains to compliance policies * Draft and file SAR * Investigate customer history to determine legitimacy of transactions * Document, escalate, and resolve… more
- Insight Global (Charlotte, NC)
- …management, analytics, or vendor management * Advanced degree in business, finance, or customer experience (CX) * Proficiency with tools such as Google apps, ... be doing: * Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the...external tools and systems to determine the legitimacy of customer behavior across multiple products * Document investigations in… more
- Lowe's (Mooresville, NC)
- …Sr. Manager of Customer Health in deriving actionable insights from customer data to drive business strategies. The Analyst will be responsible for data ... **Your Impact** The Analyst , Customer Health will play a...data analysis + Experience in retail, consumer insights , or customer behavior analysis + Strong… more
- The Hertz Corporation (Raleigh, NC)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- Fifth Third Bank, NA (Charlotte, NC)
- …customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... company, line of business and/or individual performance. Commercial Credit Delivery - Lead Analyst , Insights & Analytics Total Base Pay Range 80,500.00 -… more
- Lowe's (Mooresville, NC)
- …needs, often requiring time in the field + Assists with the research of Pro customer transaction level sales insights + Forecast the expected sales volume and ... alignment with field sales leadership objectives. A passion for customer service and ability to translate data into business...equivalent experience + 2 Years Related Industry Experience (Outside Sales Insights & Analytic +… more
- Insight Global (Charlotte, NC)
- Job Description Insight Global is seeking a Product Owner for Customer Experience for a large pest control services company. This individual will collaborate ... and ability to travel periodically Bachelors degree in business or information technology, or related field Project management and/or business analyst experience more