- AltaGas (Springfield, VA)
- …This role also includes direct management of a Customer Experience Analyst who will focus on journey mapping, insights , and feedback programs. Tasks and ... a direct report ( Customer Experience Analyst ), ensuring alignment on CX insights , measurement,...CX, or similar CX platforms. + Able to develop insight from both structured (NPS, operational data) and unstructured… more
- General Dynamics Information Technology (Fairfax, VA)
- …OIG._ + .NET Developer + Agile Coach + AI/ML Software Engineer + Business Analyst + Customer Experience Analyst + Data Analyst + Data Engineer + Data ... used by the Office of Audit and Research and Insights Solution Center (RISC) for tracking project milestones and...Telecom Provisioning and Billing Analyst + UI/UX Analyst + UI/UX Designer + User Experience … more
- Insight Global (Reston, VA)
- Job Description A remote customer is seeking a Senior Data Analyst to join their program. Responsibilities include, but are not limited to: Provides oversight ... collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and… more
- Insight Global (Manakin Sabot, VA)
- Job Description The Technical Analyst II provides technical expertise and project leadership to deliver end-user hardware, software, and structured cabling ... role supports small to large-scale deployments through effective project management, customer engagement, and coordination with IT and construction teams. Pay Range:… more
- Insight Global (Arlington, VA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3+ years of prior customer relations and/or vendor management experience in a ... are accessible. - Manage and support creation, maintenance, and delivery of customer /user documentation. - Support the creation, maintenance, and delivery of the… more
- Insight Global (Arlington, VA)
- …story creation, and stakeholder engagement * Familiarity with ServiceNow, especially the Customer Service Management (CSM) suite * Hands-on experience with ... collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements… more
- The Hertz Corporation (Richmond, VA)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- Capital One (Mclean, VA)
- Sr. Business Analyst , Premium Products This is your opportunity to join the fast-growing Premium Products and Experiences team. Our mission is to grow and develop ... it all in a collaborative environment that values your insight , encourages you to take on new responsibility, promotes...learning, and rewards innovation. Summary: As a Senior Business Analyst at Capital One, you will apply your strategic… more
- Hilton (Mclean, VA)
- …strategy and customer experience are informed by data and customer insights combining technical talent with industry expertise to guide progress towards ... during the application process\. **Job:** _Data and Analytics_ **Title:** _Senior Analyst , Brand Analytics & Customer Research_ **Location:** _null_… more
- Insight Global (Norfolk, VA)
- Job Description Insight Global is seeking a Sr. Direct Support Analyst to support a large federal client out of San Diego in a fast paced environment. This ... Daily, this candidate will be sitting side by side with the government customer focusing on customer support, troubleshooting, communications across teams, and… more
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