- Intuit (San Diego, CA)
- …high-value IES accounts. This individual will be instrumental in transforming our customer onboarding experience from its current "fragmented" state to one ... + Identify and eliminate friction points within the implementation journey, leveraging insights derived from customer feedback, support tickets, and internal… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager Human Resources Services, Redwood City, California, United States Human Resources Post Date Aug 06, 2025 Requisition # ... organization and technology. Stanford University Human Resources (UHR) is seeking a customer service manager within the University Human Resources Service Center who… more
- Lumen (Sacramento, CA)
- …translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams ... expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities… more
- Dynatrace (Mountain View, CA)
- …speed resolution. + Help communicate, escalate and advocate on behalf of the customer . + Provide insights , advice, and 'street credibility' with technical teams ... adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate...degree in Computer Science, Information Technology, or equivalent work experience + Work experience 4+ years of… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Confluent (Sacramento, CA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights … more
- Cisco (San Jose, CA)
- …technical programs that encompass both hardware and software components + Experience with customer engagement in large-scale environments (eg, multi-thousand ... partnering across product, support, and sales teams to drive program outcomes and customer satisfaction + Experience working with OEM vendors and managing… more
- Google (Sunnyvale, CA)
- …largest customers. The CSM team also acts as a crucial feedback loop, channeling customer insights back to product and engineering teams to inform future ... Bachelor's degree or equivalent practical experience . + 10 years of experience in customer -facing roles, and 5 years of experience in a leadership… more
- Google (Los Angeles, CA)
- …Fair Chance Act. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 8 years of experience in media analytics, advertising ... or financial analysis. **Preferred qualifications:** + 1 year of experience with marketing measurement and attribution techniques (eg, offline measurement,… more
- LinkedIn (San Francisco, CA)
- …to accelerate API adoption, improve time to-revenue and deliver a great customer experience . + Maintain subject matter expertise on marketing technology ... with sales/partner business leads and technical stakeholders and translating complex customer needs. + Excellent communicator; experience in technical writing.… more