- RLDatix (IL)
- …our Commercial Operations team to help shape how we deliver an exceptional customer experience post-sale. The Commercial Operations Specialist will partner with ... to define, measure, and report on KPIs that drive customer retention and growth + Provide actionable insights...and propose solutions to improve efficiency and the overall customer experience + Support the refinement of… more
- CVS Health (Chicago, IL)
- …sales teams to provide data-driven recommendations that align with business goals. + ** Customer Insights :** Analyze advertiser and user behavior to uncover ... data-driven decisions that optimize our sponsored ad products and user experience . You will analyze performance metrics, identify trends, and deliver actionable… more
- United Airlines (Chicago, IL)
- …Manager - Digital Operations team is essential in enhancing our customer 's digital experience . As a Manager of Digital Insights , you will be tasked with ... generating high-quality, actionable insights that identify customer friction through success...Analytics and Reporting** + Lead the team to enhance customer experience and operational efficiency through accuracy… more
- Google (Chicago, IL)
- …the specified date. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 10 years of experience in Go-to-Market Strategy, Sales ... and Operations, Management Consulting, Finance, or Program Management. + 5 years of experience working with executive stakeholders. + 4 years of experience in… more
- Astellas Pharma (Northbrook, IL)
- …across stakeholder groups. Success will be measured by achieving best in industry customer engagement and impactful, timely synthesis of insights from key ... + Impactful, timely synthesis of useful and relevant market insights from Thought Leaders and internal customer ...Bachelor's degree + 10 plus years of related, relevant experience in pharma (marketing, sales, sales training, market research,… more
- AbbVie (Mettawa, IL)
- … to guide the 1-7-5 IBP process. Qualifications + Pharmaceutical brand experience , including customer -facing activities, is required. + Demonstrated leadership ... CD advisory boards, managing strategic meeting content, and leading marketing insights initiatives in coordination with the UC strategic lead. Responsibilities: CD… more
- Google (Chicago, IL)
- …and business motions. The Go-to-Market (GTM) Practice organization, as part of the Customer Experience organization, is the central global organization that owns ... + Experience working with executive-level clients or stakeholders. + Experience with data analysis, generating data-driven insights to influence… more
- Google (Chicago, IL)
- …and business motions. The Go-to-Market (GTM) Practice organization, as part of the Customer Experience organization, is the central global organization that owns ... + Experience working with executive-level clients or stakeholders. + Experience with data analysis, generating data-driven insights to influence… more
- Microsoft Corporation (Chicago, IL)
- … customer success plan, fostering long-term partnerships through AI-driven insights . Leads partner teams, resources and fosters lasting relationships that ... Strategy** Leads team in comprehensively evaluating of territory and crafts strategic insights to align sales initiatives with customer business priorities and… more
- Bristol Myers Squibb (Springfield, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans. + Provides… more