- AdventHealth (Woodridge, IL)
- …department services. + Consistently builds trust and rapport to create delightful customer experience by setting proper expectations and consistently following ... phone, chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). This role is pivotal in providing exceptional customer… more
- AMOpportunities (Chicago, IL)
- …sales, operational, financial, and product data to provide actionable business insights , KPI tracking, and analytics tools for decisionmakers, overseeing day-to-day ... several business systems and verticals into meaningful and digestible reports and insights , and development of an integrated data strategy in conjunction with… more
- Pfizer (Lake Forest, IL)
- …data sets across platforms and to build a 360-degree view of the customer 's experience . Support Copay/Affordability Program business review meetings among key ... Solutions Team Lead and GAV Patient Service Analytics & Insights Team Lead. The individual will interact with multiple...or relevant graduate degree preferred + 8+ years of experience in an analytical type function, which can include:… more
- Arrow Electronics (Downers Grove, IL)
- …capabilities such as predictive customer insights and customer journey analytics, and developing data-driven experience including personalization and ... trends, best practices, and emerging capabilities + Drive the digital enablement of customer experience and broader business initiatives **What we are looking… more
- Xylem (Morton Grove, IL)
- …end customer segment. The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Xylem is hiring a… more
- BMO Financial Group (Hoffman Estates, IL)
- …improve sales calls, events, seminars, materials, and tools. + Delivers the desired customer experience in partnership with BMO colleagues. + Breaks down ... + May network with industry contacts to gain competitive insights and best practices. + Develops the business case...Customer -oriented; focused on designing and delivering a great customer experience . + Proactive and collaborative with… more
- Citigroup (Schaumburg, IL)
- …risk platforms perform reliably in production, minimizing any negative impact on the customer experience due to system errors, downtimes, or performance issues. ... and collaboration with technology teams to implement necessary fixes or enhancements. ** Customer Impact & Experience :** + Ensure all customer -facing… more
- Google (Chicago, IL)
- …initiatives. **Preferred qualifications:** + MBA or Master's degree. + 2 years of experience generating insights from analysis on large data sets to drive ... Vista, CA campus. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 6 years of experience in management consulting, sales… more
- BMO Financial Group (Chicago, IL)
- …enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what ... and trends to inform decision-making + Monitors and prioritizes issues related to customer experience , process performance and other key metrics for the… more
- System One (Springfield, IL)
- …intelligence reporting for the bank and financial industry-related topics, trends and insights in social and traditional media that impact our brand and business. ... processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes during the analytic process + Work closely with… more