- IDEX (Northbrook, IL)
- …Microsoft Dynamics 365 Solution Architect will work as part of a high performing CRM/ Customer Experience team and will be required to contribute to the ... Microsoft Dynamics 365 Solution Architect will work within the Customer Experience Applications Group in Corporate IT...* Strong understanding of Omnichannel Engagement Hub, Unified Routing, Customer Insights , and Power Virtual Agent *… more
- Highmark Health (Springfield, IL)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage… more
- Amazon (Chicago, IL)
- …voice-of- customer insights to inform product roadmaps and enhance the customer experience - Drive conversations to build credibility and earn trust with ... Preferred Qualifications Experience executing detailed go to market plans Experience proactively growing customer relationships within an account while… more
- Amazon (Chicago, IL)
- …voice-of- customer insights to inform product roadmaps and enhance the customer experience - Drive conversations to build credibility and earn trust with ... Qualifications - Experience executing detailed go to market plans - Experience proactively growing customer relationships within an account while expanding… more
- Verint Systems, Inc. (Springfield, IL)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Verint's technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes to showcase… more
- Sinch (Chicago, IL)
- …- including Google, Uber, PayPal, Visa, and Tinder - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile ... and support Sinch's position as a thought leader in customer communications. You'll sit within our Brand team and...at the intersection of AI, SEO, and content strategy-turning insights into traffic and traffic into growth. Requirements As… more
- Publicis Groupe (Chicago, IL)
- …& Saatchi, with the retail needs of our Dealerships. The result: an end-to-end customer experience that personifies the quality and integrity of the Toyota brand ... the idea of a "Digital Salesperson" who leads a customer through the entire lifecycle of their automobile ownership...pixel creation, offline event sets, and advanced reporting + Experience handling large media budgets and developing insights… more
- Microsoft Corporation (Chicago, IL)
- …is engaged. Ensure the engagements are appropriately leveled and supported with content and insights that address the team's and the customer 's most critical and ... experience . + 5+ years of strategic and programmatic enterprise experience developing and executing customer and partner engagement plans including:… more
- Amazon (Chicago, IL)
- …in Chicago. As a Programmatic Solutions Analyst, you will manage the end-to-end experience of our enterprise customer , known as programmatic trading desks, ... sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily… more
- ServiceNow, Inc. (Chicago, IL)
- …services organization; or equivalent education/ experience is a MUST + Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) ... better for everyone. You will be part of the Customer Outcomes team. Our purpose is to accelerate platform...To be successful in this role you have: + Experience in leveraging or critically thinking about how to… more