- The Hertz Corporation (Springfield, IL)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Confluent (Springfield, IL)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights … more
- Miovision (IL)
- …for our customers while collaborating cross-functionally to evolve, scale, and improve the customer experience . + Develop a deep understanding of each ... solutions that collect multimodal traffic data and uncover actionable insights , helping organizations get more out of their road...a CSM, you'll be at the forefront of new customer introductions, onboarding, and ensuring a great experience… more
- Lumen (Springfield, IL)
- …inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical ... behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account...detail with good organizational capabilities. + Ability to interpret customer data points and insights , prioritize and… more
- Acxiom (Springfield, IL)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Lumen (Springfield, IL)
- …migrations that improve Lumen profit margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account management experience * ... Education Level: Bachelor's Degree or equivalent work experience * Experience working with and supporting...detail with good organizational capabilities * Ability to interpret customer data points and insights , prioritize and… more
- Acosta Group (Oak Brook, IL)
- …technology, and administration. + **Team Collaboration** : Share information and customer /principal insights with team members to build organizational capacity ... and market share growth? Join our team as a Customer Manager and take charge of managing our principals'...**Education** : Bachelor of Arts Degree or equivalent work experience . + ** Experience ** : A minimum of… more
- TELUS Agriculture & Consumer Goods (IL)
- …will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning ... goals, product opportunities and innovative adoption concepts. + Provide an excellent customer service experience , especially when customers have time sensitive… more
- Acxiom (Springfield, IL)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Screencastify (Chicago, IL)
- …instructional coach, or PD facilitator-and love leading adult learning. + Have customer -facing experience (CSM, implementation or sales engineer) and understand ... and a dominant presence in K-12, we're seeking a Customer Success Training and Operations Coordinator who thrives on...for their success and helping improve our product and experience . What you'll do + Design and lead live… more