- DoorDash (New York, NY)
- …strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience . + Capacity & Resource Planning. Monitor incoming ... Program. We're excited about you because + You have experience in Customer Success, Account Management, or...with a track record of using data to identify insights and drive customer growth. + You're… more
- Pixalate, Inc. (New York, NY)
- …or other related fields (or equivalent experience ) + 4+ years experience in client-facing customer success, technical account management, and/or technical ... Director, Customer Success Employment Type: Full-Time Location: Hybrid in...networks, or other digital advertising technology vendors + Advanced experience in creating strategies, guidelines, and objectives to drive… more
- Under Armour, Inc. (Albany, NY)
- …Using industry leading tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that reinforces and builds brand ... Customer Service Systems Ops Analyst ** Customer ...on reporting and dashboards to drive meaningful performance data insights . * Use KPI data to compile and track… more
- Wolters Kluwer (Colonie, NY)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, ... Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills… more
- Trellix (Albany, NY)
- …is a plus + A proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience supporting Customer Advisory ... **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:**...+ Manage and execute review programs for Gartner Peer Insights , and other relevant review sites + Track, report,… more
- Wolters Kluwer (Albany, NY)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... retention and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data....feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance… more
- Datavant (Albany, NY)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Google (New York, NY)
- …marketing and advertising campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business. + Experience ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 5 years of experience ...their advertising can reach thousands of users. Our Large Customer Sales teams partner closely with many of the… more
- Amazon (New York, NY)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years ... Description We are seeking a proactive and customer -obsessed Senior Technical Customer Solutions Manager to drive post-launch success for Amazon Buy with Prime… more
- Insight Global (New York, NY)
- …effectively with both customers and our internal teams. As a member of our stellar customer experience team, you will work closely with some of the fastest ... questions, managing product requests and issues, and bringing insights into how we can improve our product. You'll...Requirements What You Need * Minimum 2 years of experience supporting a technical product in customer … more