- TD Bank (Bronx, NY)
- …appropriate team member or internal Bank partner, while ensuring a positive customer experience + Accurately completes everyday banking transactions either on ... (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Utilizes TD's systems and tools...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- TD Bank (New York, NY)
- …procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business ... and delivers business cases to achieve strategic business results (acquisition, retention, customer experience , engagement and market share) + Supports Senior… more
- Merck (Albany, NY)
- …limited to the following:** **Account Management:** + Responsible for the overall customer experience of all stakeholders within target accounts; builds ... Management, Account Management, Account Strategies, Business, Commercial Account Management, Customer Experience Management, Customer -Focused, Customer… more
- Microsoft Corporation (New York, NY)
- …new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience , and fuel Microsoft's growth. The DIB OU will ... **Sales Excellence** + Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business… more
- Nestle (New York, NY)
- …fast-paced, customer -facing team responsible for delivering an exceptional online customer experience , focusing on managing the digital transformation in how ... analyze data from bot conversations to identify patterns and insights for model tuning. + Identify most common questions...requests. + Assist and collaborate with E-commerce to improve customer experience and strategy. + Maintain an… more
- Justworks (New York, NY)
- …product performance by analyzing launch results and metrics, gathering feedback from customer and prospect-facing teams, sharing insights , and planning iterative ... bringing together stakeholders across engineering, design, data services, operations, and customer -facing teams to deliver tangible value. By joining us, you'll be… more
- Microsoft Corporation (New York, NY)
- …subject matter expert in AdTech, AI, and media innovation-translating market trends and customer needs into actionable insights and repeatable solution plays. + ... Supply Chain, Education, Business or related field AND 5+ years customer -facing experience in operations, enterprise-level improvement program management,… more
- SHI (Albany, NY)
- …scoped, designed, implemented and tested to provide an excellent value and experience while providing desired business outcomes. This position is a Hybrid or ... + Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ideal… more
- Qualtrics (New York, NY)
- …Role** At Qualtrics, we empower financial services organizations to enhance both customer and employee experiences through tailored insights and innovative ... our financial services solutions, particularly in the realms of customer and employee experience . **How You'll Find...in the realms of customer and employee experience . **How You'll Find Success** + Collaborate with Financial… more
- Highmark Health (Albany, NY)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage… more