- American Arbitration Association (New York, NY)
- …inputs from initiation to completion. + Research market trends, competitive intelligence, and customer insights to develop and ongoingly refine the DDRC sales ... & Optimization: + Utilize CRM tools (eg, Salesforce) to track customer interactions, monitor sales activities, and measure performance against defined targets.… more
- The Conference Board (New York, NY)
- …, The Conference Board is the member-driven think tank that delivers trusted insights for what's ahead. Our agenda is simple: to help leaders navigate the ... members and their real-world challenges. We do this by delivering business insights . We connect senior executives across industries and geographies to share ideas,… more
- Wolters Kluwer (Albany, NY)
- …support. Gather feedback and share with internal teams to continuously improve partner experience . + **Market & Competitive Insights :** Stay informed on industry ... ensure our partners are activated, aligned, and empowered to deliver customer value. You will collaborate cross-functionally with Sales, Marketing, Services,… more
- Globus Medical, Inc. (New York, NY)
- …5 years of experience as a Field Service Engineer in a technical customer service/field service role; experience in the medical device industry preferred + ... response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes… more
- GE Aerospace (Niskayuna, NY)
- …by both internal and external stakeholders. By doing so, you will translate customer needs to actionable program at the Research Center, help launch research ... Additionally, you will partner across the Research Center to collectively own customer relationships with internal and external stakeholders, serving as primary … more
- Lumen (Albany, NY)
- …whose main focus is the management of customer expectations and the overall customer experience in regards to the company's performance for all products and ... goals by developing and implementing tools and automations that significantly enhance the customer experience while reducing overall operating costs. + This role… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...product design strategy as well as demonstrable team leadership experience , to lead the team to success. * Continuously… more
- Amazon (New York, NY)
- …understand the adoption journey AWS AI customers are going through, and translate these insights into customer stories. * Establish the right metrics and KPIs ... experience developing compelling content and messaging. Preferred Qualifications - Experience with customer segmentation, profiling, and targeting - … more
- Cengage Group (New York, NY)
- …content, events, and campaigns. + Partners with Research, Corporate Communications, and Customer Experience teams as well as agencies, internal creative teams, ... and market research partners to translate insights into brand strategy and drive execution across touchpoints...with ambiguity, alongside multiple priorities and specific deadlines + Experience with customer advocacy or influencer programs… more
- PagerDuty (Albany, NY)
- …Reporting to a Regional Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts. In this role, you will ... of opportunities from new logos and within our existing customer base, ensuring a balanced focus on acquisition and...teams to drive growth. + Use historical data, market insights , and competitive intelligence to inform sales strategies and… more