- Amazon (New York, NY)
- …- Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and value stream analysis ... with cloud technology adoption and value realization patterns - Experience working with partners to drive customer ...- Experience working with partners to drive customer outcomes - Experience with value stream… more
- Amazon (Greece, NY)
- …a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure ... issues. Within Customer Service, there are opportunities in process improvement, customer experience , data analysis and customer retention. The CS… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data… more
- Honeywell (Pittsford, NY)
- ** Customer Marketing Specialist II** **Overview:** The Security and Access Solutions marketing team is seeking a passionate and dynamic Customer Marketing ... variety of marketing activities aimed at driving growth and enhancing customer engagement through innovative strategies. You will work closely with cross-functional… more
- Justworks (New York, NY)
- …as simple as possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B ... Customer Support Specialist, Payments New York, New York...improve + Collaborate with our Retention team to share insights and coordinate efforts to retain at-risk customers +… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Confluent (Albany, NY)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights … more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...feedback loop to Sprinklr Product and Engineering teams-surfacing structured insights based on real-world campaign needs, integrations, or analytics… more
- Lumen (Albany, NY)
- …inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical ... behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account...detail with good organizational capabilities. + Ability to interpret customer data points and insights , prioritize and… more
- Uniti (New York, NY)
- …Delivery to prioritize issues. + Address the root cause of problems to improve the customer experience . **Do You Have:** + Customer relationship skills and a ... features, facilitates product training, and identifies opportunities to deepen and expand customer relationships based on real-time insights into customer … more