- Chewy (Richardson, TX)
- …that tactical programs align with business goals and deliver an exceptional customer -first experience . The ideal candidate is a strategic problem solver, ... of Workforce Analytics** to lead the development, execution, and optimization of key customer care programs within our contact centers. In this role, you will be… more
- Lenovo (TX)
- … working with sales organizations in the IT or tech industry + Familiarity with customer experience metrics such as CSAT and NPS + Understanding of eCommerce ... and demographic insights such as account type, employee size, and customer program participation. The ideal candidate will evaluate current sales functions and… more
- Google (Austin, TX)
- …in a transformational way. The GTM Practice organization, as part of the Customer Experience organization, is the central global organization that owns the ... including supporting a cloud or Software-as-a-Service (SaaS) sales organization. + Experience with data analysis and generating data-driven insights to… more
- Intuit (Plano, TX)
- …with product analytics, web analytics, customer care analytics, or other customer experience analytics* Advanced proficiency in SQL, "big data" technologies ... seeking a highly motivated and experienced Staff Data Scientist to join our Customer Success Analytics Team. In this role, you'll drive data-driven strategies that… more
- WestRock Company (TX)
- The Experience Center Manager is a strategic leader responsible for connecting customer needs with impactful packaging solutions across multiple categories, ... sustainability, and shelf improvement. This role demands a business-savvy and customer -obsessed individual who thrives on collaboration with the sales force and… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- … experience managing cross-functional teams, and relationship management + Understanding of insights and analytics to drive customer -focused growth plans + A ... and accurate communication for all the above with Supplier Insights team as well as SGWS regional and state...+ Create and implement innovative impactful supplier programs, by customer channel, to meet strategic and SGWS aligned supplier… more
- S&P Global (Houston, TX)
- …Liaison Manager to oversee the execution of event deliverables and customer commitments for CERAWeek's NextGen program, which engages with academic institutions ... of a portfolio of NextGen partnerships, ensuring an optimal experience for all Partners + Serve as a Partner...is helpful, but not required **About S&P Global Commodity Insights ** At S&P Global Commodity Insights , our… more
- NTT America, Inc. (Plano, TX)
- …the culmination of the company's strategy to acquire and integrate the skills, experience , and technology of leading digital companies, backed by NTT DATA's core ... a Lead/Strategic Advisor, Innovation and Product Strategy, you will drive actionable insights and develop impactful portfolios and programs that transform ideas into… more
- Bank of America (Plano, TX)
- …values and insights + Performs quantitative techniques and analysis on customer , transaction, and performance data with the guidance from other analysts and ... databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to… more
- Cardinal Health (Austin, TX)
- …optimization of digital commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental in defining and ... groom the product backlog to reflect priorities based on business impact, customer insights , and technical feasibility. + Lead cross-functional efforts to… more