- JPMorgan Chase (Plano, TX)
- Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and ... of the future. **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in customer success roles in product or… more
- Palo Alto Networks (Plano, TX)
- …proactively manage escalations at the case and account levels using AI-driven insights and prediction models **Your Experience :** Leadership and Management: + ... and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues,… more
- Capgemini (Dallas, TX)
- …technology, data science and creative design with deep industry expertise and insights . We invent futures that are relevant, resilient, and sustainable for society, ... Role** An ideal candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their intellect, insight, and ability to build… more
- Resideo (Irving, TX)
- …building and optimizing email campaigns that drive measurable business results. + Demonstrated experience managing A/B testing and deriving insights from data to ... digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement marketing… more
- Advatix, Inc. (Dallas, TX)
- …between client needs and service offerings. + Act as the voice of the customer , providing insights to leadership for refining and evolving our services and ... Vice President, Customer Growth Role Description Position Title: Vice President,...insights to refine and improve strategies. Required Qualifications: Experience : + Minimum of 10-15 years of experience… more
- ServiceNow, Inc. (Austin, TX)
- …for everyone. **What you get to do in this role:** The ** Customer Success Executive** will develop C-level executive relationships and relationship management ... across. The overriding objective will be to improve Customer Outcomes at these accounts leading to customer...and readiness process to accelerate time to value + Experience with creating and refining operating model governance +… more
- Merck (Austin, TX)
- …Planning, Account Planning, Adaptability, Business Management, Business Strategies, Client Communication, Customer Experience Design, Customer Experience ... on better health outcomes (considers the HCP & patient experience ). + Provides input into resource allocation decisions across...to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to… more
- Merck (Austin, TX)
- …License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience . + Experience developing and executing… more
- Fannie Mae (Plano, TX)
- …* Business insight skills including advising, designing business models, interpreting customer and market insights , forecasting, and benchmarking * Influencing ... * Skilled in Excel * Skilled in Microsoft Teams * Experience using Salesforce CRM Multifamily Customer Engagement - Customer and Partner Management -… more
- Amazon (Austin, TX)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data… more