- Amazon (Dallas, TX)
- …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... transformation with a proven record of thought leadership, business case development, realizing customer benefits, and change management experience - 2+ years of… more
- Wolters Kluwer (Austin, TX)
- …experience in licensing to resolve complex operational problems while ensuring a positive customer experience . You will act as a key team member, contributing ... As a **Senior Customer Service Representative** , **Licensing** , you will...Skills: Strong ability to analyze data and provide actionable insights . * Leadership: Capable of mentoring junior associates and… more
- Keurig Dr Pepper (Frisco, TX)
- …customer satisfaction, and recurring issues to improve internal processes and enhance the customer experience . + Serve as a liaison between the call center ... + Annual bonus based on performance and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with 2+ years… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has ... with Sales, Product, and Support teams to ensure seamless customer experience . Key Responsibilities: + Client Relationship...ensure timely resolution. + Data & Reporting: + Analyze customer usage data to provide insights and… more
- Acxiom (Austin, TX)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Amazon (Austin, TX)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational...execute strategic business plans that drive growth and improve customer experience * Analyze data trends to… more
- R1 RCM (Austin, TX)
- …growth and improvement. + Drive the development of innovative solutions that enhance customer experience and engagement. + Mentor and lead a high-performing team ... dedicated to customer partnership excellence. **Requirements** + Proven experience ...skills with the ability to translate data into actionable insights . + Excellent communication and presentation skills. + Ability… more
- ServiceNow, Inc. (Addison, TX)
- …us as we pursue our purpose to make the world work better for everyone. As a ** Customer Success Guide** , you will be part of the ** Customer Excellence Group** , ... 1:1 engagements + **Drive Adoption** : Serve as a customer advocate, for all the products they have purchased...they have available to them to enhance their ServiceNow experience + **Cross-functional Collaboration** : Partner with internal teams… more
- Wolters Kluwer (Houston, TX)
- … Success Specialist (** **Project Manager** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... ** Customer Success Specialist (** **Project Manager** **) -...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Premier Truck Group (Howe, TX)
- …Network Executing, our mission which focuses on delivering the best employee experience , operational excellence, and exceptional customer service. At PTG, our ... Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss...considered. Experience Minimum of 2 years of experience in Customer Service Relations, vehicle environment… more