- Comscore (Richmond, VA)
- …Marketing, Economics or similarly related discipline. MBA preferred + 5+ years of customer success / insights experience , including working with and ... **Job Title:** Lead Analyst, Client Insights **Location:** Remote **About This Role:** The Lead...clients + Project management expert, having 2+ years of experience managing multiple projects simultaneously and client relationships +… more
- Amazon (Arlington, VA)
- …sales organization with high quality data tables and dashboards Turn data into actionable insights about customer experience and employee sentiment that can ... sales leaders to help Sales teams to improve the customer experience . You will organize, integrate, and... customer experience and the field experience , and deliver insights to the AWS… more
- Amazon (Arlington, VA)
- …requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex studies, including ... Experience presenting to and influencing through data driven insights - Demonstrated knowledge of key customer ...driven insights - Demonstrated knowledge of key customer experience metrics and methodology (eg, NPS,… more
- Concentrix (Richmond, VA)
- …market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver strategic ... create exceptional customer experiences, accelerate digital transformation, and deliver actionable customer experience (CX) insights . We focus on tapping… more
- Logitech (Richmond, VA)
- …focused on B2B/enterprise audiences and highly technical consumer electronics categories + Experience translating customer insights , tailoring messaging and ... a strong leader adept at developing product marketing strategy inspired by customer insights , enabling commercial teams, driving results through cutting-edge… more
- The Hertz Corporation (Richmond, VA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Amazon (Arlington, VA)
- …Experience using data and metrics to measure impact and determine improvements - Experience using customer research, hard data and metrics to back up ... Description As a Survey Researcher on the Reputation Marketing & Insights team, you will measure marketing campaign effectiveness through surveys. You will design,… more
- CVS Health (Richmond, VA)
- …features and customer experience improvements by advocating for the customer and providing user experience insights .** + **Team Process Improvement: ... ** Experience managing and directing a cross-functional team on large-scale customer experience projects** + **Demonstrated abilities in systems thinking;… more
- CARMAX (Richmond, VA)
- …consumer insights that help the organization: - Measure and track the CarMax customer experience - Design reporting that brings customer feedback to life ... heavily in modernizing our digital and analytical infrastructure to support our customer -centric experience . Whether that be through building machine learning… more
- PagerDuty (Richmond, VA)
- …team will surface insights that power monetization, roadmap prioritization, and experience optimization across the entire customer journey. In addition to ... strategy, this role will own and product manage our ** customer -facing analytics experience ** . You'll bridge internal...experience in product analytics, growth strategy, or product insights roles in B2B SaaS. + Proven track record… more