- Amazon (Arlington, VA)
- …requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex studies, including ... Experience presenting to and influencing through data driven insights - Demonstrated knowledge of key customer ...driven insights - Demonstrated knowledge of key customer experience metrics and methodology (eg, NPS,… more
- Concentrix (Richmond, VA)
- …market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver strategic ... create exceptional customer experiences, accelerate digital transformation, and deliver actionable customer experience (CX) insights . We focus on tapping… more
- SHRM (Alexandria, VA)
- …field; advanced degree a plus. ** Experience :** + 10+ years of progressive experience in market research, customer insights , or marketing analytics. + ... an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise research...will develop and execute research strategies that deliver powerful insights on our brand, products, and member experience… more
- Logitech (Richmond, VA)
- …focused on B2B/enterprise audiences and highly technical consumer electronics categories + Experience translating customer insights , tailoring messaging and ... a strong leader adept at developing product marketing strategy inspired by customer insights , enabling commercial teams, driving results through cutting-edge… more
- Baylor Scott & White Health (Richmond, VA)
- …on position type and/or level **Job Summary** Utilizes analytics to drive excellent customer experience . Delivers actionable insights to stakeholders through ... we serve. + We make an impact by taking initiative and delivering exceptional experience . **Benefits** Our benefits are designed to help you live well no matter… more
- The Hertz Corporation (Richmond, VA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Cardinal Health (Richmond, VA)
- …Manager of Research & Insights . As a key member of the Product Experience organization, you will lead the Research & Insights team, guiding the strategy ... Are you driven to deeply understand user needs and uncover complex customer struggles? Are you enthusiastic about research, data analysis, translating insights … more
- Amazon (Herndon, VA)
- …application of GenAI technologies to drive operational efficiencies and speed to insights - Experience managing, analyzing and communicating results to senior ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Zoom (Richmond, VA)
- …This role will support our vision to "Lead strategic positioning and market insights to accelerate customer awareness, adoption, and value realization of Zoom ... inform campaign strategy and execution + Providing market insights and customer research to support sales...experience in market research, analyst relations, or strategic insights roles, with 3+ years in people management +… more
- CARMAX (Richmond, VA)
- …consumer insights that help the organization: - Measure and track the CarMax customer experience - Design reporting that brings customer feedback to life ... heavily in modernizing our digital and analytical infrastructure to support our customer -centric experience . Whether that be through building machine learning… more