- CoStar Realty Information, Inc. (Richmond, VA)
- …or College. + A track record of commitment to prior employers + 8+ months experience in a customer service environment + Microsoft Excel 365 experience ... world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives....in a timely manner with a high degree of customer service. + Experience working independently and… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …using data feeds for our customers + Increase data feeds usage and overall knowledge/ experience of the customer + Understand the unique structure of every ... before escalation + Follow and apply standard operating procedures consistently + Ensure customer has a positive and pleasant experience + Present information to… more
- Capital One (Richmond, VA)
- …ad-hoc training to first line teams on regulatory risk related to complaints and customer experience + Advise business and Compliance colleagues on known risks, ... be responsible for researching, analyzing, and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... and collaboration. + Guide executives in strategic decision-making, leveraging data-driven insights . + Maintain a robust win/loss ratio by developing and executing… more
- Verint Systems, Inc. (Richmond, VA)
- …You'll be at the center of our efforts to reduce incidents, improve customer experience , and drive operational excellence. **Principal Duties and Essential ... + Experience with MS PowerBI, Tableau, Cognos, MicroStrategy + Experience writing customer -facing root case analysis (RCA) documentation + Bachelor's… more
- RTX Corporation (Sterling, VA)
- …be passionate about developing and applying data science techniques to solve complex customer problems. This role will involve hands-on experience in machine ... decision-making to help shape the data strategy and drive insights from large, varied datasets. **What You Will Do:**...+ Collaborate with data and subject matter experts and customer teams to seek, understand, validate, interpret, and correctly… more
- Walmart (Harrisonburg, VA)
- …+ Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights , and different parts of the business when making plans ... a Manager for Operations Improvement. If you possess relevant experience in this field, we invite you to bring...tools and ways of working. + Deliver for the Customer / Customer Focus - Delivers expected… more
- General Dynamics Information Technology (Fairfax, VA)
- …and templates for developers to use during the coding process. + Apply insights from user experience research studies to describe product functionality, ... to work with high level customer stakeholders and build excellent customer relationship. + Experience identifying and applying industry tools, solutions,… more
- Amazon (Arlington, VA)
- …make a huge impact, not just on the bottom line performance, but on the overall customer experience , making history while having fun along the way! This role is ... growing financial planning team with a charter to deliver insights and decision support to our senior leaders. This...impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA… more
- SpartanNash (Bluefield, VA)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our… more