- Nestle (Arlington, VA)
- …a comprehensive solution across all departments. This role will drive customer and channel initiatives including Strategic Revenue Management, Innovation, and New ... and Product / brand category objectives. Based on shopper insights , you will establish critical, strategic key points for...establish critical, strategic key points for channel / key customer at the category / segment level and resolve… more
- Bank of America (Richmond, VA)
- …non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience . Key duties include analytical support on strategy creation and ... our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to … more
- Microsoft Corporation (Reston, VA)
- …new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience , and fuel Microsoft's growth. The DIB OU will ... **Sales Excellence** + Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business… more
- Merck (Richmond, VA)
- …limited to the following:** **Account Management:** + Responsible for the overall customer experience of all stakeholders within target accounts; builds ... Management, Account Management, Account Strategies, Business, Commercial Account Management, Customer Experience Management, Customer -Focused, Customer… more
- Amazon (Arlington, VA)
- …paperboard material properties, converting processes, fulfillment processes, supply chain demands, customer experience and ensure each design passes a rigorous ... with the program managers, automation / machinery development engineers, packaging labs, our customer experience teams and other experts in the field of… more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful… more
- Northrop Grumman (Dulles, VA)
- …cost and on schedule, while achieving all technical requirements and creating customer intimacy to support value creation strategies and actions. Program Managers ... and include, but are not limited to: * Cultivating customer relationships and intimacy to develop further opportunities within...Degree and 12 years, or Master's and 10 years' experience supporting US Government contracts and customers. * Must… more
- Amazon (Herndon, VA)
- …full product lifecycle for tools and technologies that improve the internal and external customer experience . To do this, you will work across the GDSP ... communicate with leaders and peers. Key job responsibilities * Proven experience with implementing direct-to- customer technologies (ie, websites, mobile apps)… more
- SHI (Richmond, VA)
- …scoped, designed, implemented and tested to provide an excellent value and experience while providing desired business outcomes. This position is a Hybrid or ... + Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ideal… more
- Highmark Health (Richmond, VA)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage… more