• Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Richmond, VA)
    …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
    The Hertz Corporation (07/24/25)
    - Related Jobs
  • Customer Success Technical Architect

    Confluent (Richmond, VA)
    …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights more
    Confluent (07/03/25)
    - Related Jobs
  • Customer Engagement Shared Services…

    Lumen (Richmond, VA)
    …inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical ... behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account...detail with good organizational capabilities. + Ability to interpret customer data points and insights , prioritize and… more
    Lumen (08/08/25)
    - Related Jobs
  • Expert Consultant - Customer Success…

    Acxiom (Richmond, VA)
    …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
    Acxiom (08/02/25)
    - Related Jobs
  • Principal, Customer Success Specialist…

    Amazon (Arlington, VA)
    …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or… more
    Amazon (08/08/25)
    - Related Jobs
  • Customer Success Advocate II

    Lumen (Richmond, VA)
    …migrations that improve Lumen profit margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account management experience * ... Education Level: Bachelor's Degree or equivalent work experience * Experience working with and supporting...detail with good organizational capabilities * Ability to interpret customer data points and insights , prioritize and… more
    Lumen (08/08/25)
    - Related Jobs
  • Customer Delivery Consulting Engineer…

    Cisco (Herndon, VA)
    …Team** Meet the Team Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... 1444179 Customer Delivery Consulting Engineer - Security Apply (https://jobs.cisco.com/jobs/Login?projectId=1444179)...driving distance to Herndon, VA.) + Area of InterestCustomer Experience + Compensation Range134300 USD - 195400 USD +… more
    Cisco (07/05/25)
    - Related Jobs
  • Senior Customer Success Specialist - GenAI,…

    Amazon (Arlington, VA)
    …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... transformation with a proven record of thought leadership, business case development, realizing customer benefits, and change management experience - 2+ years of… more
    Amazon (06/28/25)
    - Related Jobs
  • Customer Delivery Consulting Engineer

    Cisco (Herndon, VA)
    …**Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... 1442821 Customer Delivery Consulting Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1442821) + Location:Herndon,...driving distance to Herndon, VA.) + Area of InterestCustomer Experience + Compensation Range102400 USD - 134600 USD +… more
    Cisco (07/05/25)
    - Related Jobs
  • Expert Consultant - Solution Customer

    Acxiom (Richmond, VA)
    …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
    Acxiom (07/29/25)
    - Related Jobs