- Amazon (Arlington, VA)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational...execute strategic business plans that drive growth and improve customer experience * Analyze data trends to… more
- Amazon (Arlington, VA)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational...execute strategic business plans that drive growth and improve customer experience * Analyze data trends to… more
- Capital One (Mclean, VA)
- Senior Manager, Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Under Armour, Inc. (Richmond, VA)
- …Using industry leading tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that reinforces and builds brand ... Customer Service Systems Ops Analyst ** Customer ...on reporting and dashboards to drive meaningful performance data insights . * Use KPI data to compile and track… more
- Wolters Kluwer (Glen Allen, VA)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, ... Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills… more
- Ricoh Americas Corporation (Alexandria, VA)
- …in the Microsoft Office suite and other computer operations. + Demonstrated with prior experience in customer service or related fields. + Commitment to personal ... **Job Title: Area Customer Service Coordinator** Summary: Join our team as...with best practices and driving continuous improvement through data-driven insights . + ssist in the seamless implementation of new… more
- Trellix (Richmond, VA)
- …is a plus + A proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience supporting Customer Advisory ... **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:**...+ Manage and execute review programs for Gartner Peer Insights , and other relevant review sites + Track, report,… more
- Wolters Kluwer (Richmond, VA)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... retention and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data....feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance… more
- Datavant (Richmond, VA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Amazon (Arlington, VA)
- …successfully, ensuring that your efforts result in measurable improvements to the customer experience . Your ability to influence technical priorities and ... business teams to drive action and accountability, resulting in measurable improvements to customer experience Basic Qualifications - 8+ years of product or… more