- CACI International (Chantilly, VA)
- …(EITaaS) contract with the Department of the Air Force. The EITaaS program supports our customer to provide a common set of required EIT services across 187 bases to ... implement a consistent, high-quality experience for users across all mission environments and enable...identify trends, patterns, and opportunities for improvement. + Provide insights and recommendations to IT leadership based on CMDB… more
- Amazon (Herndon, VA)
- Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and driven people. ... Delivery business (DCPD). This role requires a progressive, data driven and customer obsessed HRBP who will have responsibility of driving organization effectiveness… more
- Amazon (Arlington, VA)
- …responsibilities * Design and develop robust forecasting models for shipping costs, customer demand, and transportation capacity. * Partner with other scientists to ... utilization. * Build and implement robust ML models for customer segmentation, profitability maximization, performance outlier identification, and risk prediction… more
- ServiceNow, Inc. (Vienna, VA)
- …building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience + Achieve financial targets set out for the assigned ... sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)… more
- Nelnet (Richmond, VA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... - NBS supports the execution of marketing initiatives that drive customer engagement, brand awareness, and advocacy across product segments. This entry-level… more
- Acxiom (Richmond, VA)
- …integration, and AI/gen AI enablement to support personalization, automation, and customer journey mapping. Performance & Measurement: Establish KPIs and guardrails ... adjust client operating models based on data and performance insights . Change Management: Lead organizations through cultural transformation, fostering agility,… more
- Walmart (Forest, VA)
- …and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniquesto ensure Customer needs complaints and ... the customers within theAcademy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the… more
- Lowe's (Richmond, VA)
- …service expectations for each account. + Lead with Insight: Create and execute customer -specific sales strategies using sales tools, CRM insights , and industry ... Use market research, cold calling, lead follow-up, and strategic outreach to grow your customer base and expand spend per account. + Understand Customer Needs:… more
- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... infrastructure and power product management, commercial negotiations, product development, customer segmentation and targeting, product financial and operational performance,… more
- Lincoln Financial (Richmond, VA)
- …for their assigned client service area(s) of responsibility. You will ensure good customer relations are maintained, and more complex customer inquiries and ... for their assigned area(s) * Manages the processes and administration of customer inquiries, ensuring accurate, fair and efficient management * Provides more complex… more