- Steampunk (Mclean, VA)
- …a design-led team as we develop content for a new website on our customer 's intranet. The role may also help to codify business processes, standardize methods and ... Work collaboratively to write new content for an internal-facing website for a government customer . Some of this work will be expanding upon old content to bring it… more
- Sedgwick (Alexandria, VA)
- …solve problems for some of the world's best brands? + Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...culture. + Deliver innovative customer -facing solutions to clients who represent virtually every industry… more
- Capital One (Mclean, VA)
- …and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving processes in partnership ... Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as… more
- Amazon (Arlington, VA)
- …team. In this role, you'll orchestrate critical business programs that accelerate customer adoption, enable our global field teams, and drive revenue growth for ... Analytics services. Successful candidates will be natural self-starters who have experience in Project or Program management, process improvement, and/or business… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#LI-RJ1 **Skills:** + Customer Experience Management + Agile Business Analysis **What you ... vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs...Science, or a related field. * 15+ years of experience in program management or a similar role; ideally… more
- Ensono (Richmond, VA)
- …the customers strategic direction and propose compelling solutions that provide tangible customer value. + Create new and sustain existing senior relationships. + ... Promote and drive client relationships by providing technology insights , thought leadership and consultation on the alignment of...Legal + Work closely with Sales Engineering and the customer on solution, value, and pricing scenarios + Represent… more
- Walmart (Salem, VA)
- …applies the EDLP and EDLC business models to all plans. Service to the Customer /Member: Makes decisions based on data, insights , and analysis; balances short- ... Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints,… more
- Sedgwick (Alexandria, VA)
- …some of the world's best brands? + Apply your Workers Compensation/Indemnity knowledge and experience to adjudicate complex customer claims in the context of an ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...energetic culture. + Deliver innovative customer -facing solutions to clients who represent virtually every industry… more
- Amazon (Arlington, VA)
- …in joining a unique, highly respected advertising group with a relentless focus on the customer , you've come to the right place. As we continue building to out our ... Impact and Career Growth: You will invent new experiences and influence customer -facing shopping experiences to help suppliers grow their retail business and the… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... targets. + Strategic thinker with the ability to turn insights into actionable business opportunities. Important: This is anew...with you over time. Starting compensation is based on experience , and we offer a variety of benefits and… more