- Datavant (Olympia, WA)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Amazon (Seattle, WA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years ... Description We are seeking a proactive and customer -obsessed Senior Technical Customer Solutions Manager to drive post-launch success for Amazon Buy with Prime… more
- Amazon (Seattle, WA)
- …and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven strategic insights and ensure high ... PC & Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the… more
- Nordstrom (Seattle, WA)
- …and Credit finance team. This role will also support the development of Customer plans and Customer Health tracking . Key responsibilities include leading ... forecasting and planning, providing insights and recommendations to leadership, and sharpening the skills...Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key c ustomer metrics (… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Service (CS) Knowledge team is seeking a highly motivated Senior Product Manager to lead the design and implementation of a ... in unifying fragmented knowledge sources, including external help content, internal customer service references, and embedded system logic across multiple platforms.… more
- Amazon (Bellevue, WA)
- …- Captain team communications and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is a diverse group of designers ... fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that… more
- Amazon (Seattle, WA)
- …are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. The Worldwide ... Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ...a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively… more
- Amazon (Bellevue, WA)
- Description Are you excited about creating customer -centric experiences that will make Alexa the most personalized AI assistant in the world? Do you excel at ... to join our team and play a crucial role in developing Alexa Customer Journeys. In this position, you'll be responsible for designing and implementing… more
- Amazon (Seattle, WA)
- …team is seeking a driven and experienced Sales Operations Lead for the Customer Acquisition (CA) organization. The candidate in this role is an important business ... Operational Strategy, Monthly Business Reviews, and other cadenced reporting, metrics, and insights . The ideal candidate for this role will have strong business and… more
- Amazon (Redmond, WA)
- …- Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering ... solutions. In every work stream, we immerse ourselves in insights , and invent on behalf of our customers. We...products that aim to connect the physical and digital customer journey. Basic Qualifications - 5+ years of technical… more