- Amazon (Seattle, WA)
- …full product lifecycle for tools and technologies that improve the internal and external customer experience . To do this, you will work across the GDSP ... communicate with leaders and peers. Key job responsibilities * Proven experience with implementing direct-to- customer technologies (ie, websites, mobile apps)… more
- SHI (Olympia, WA)
- …scoped, designed, implemented and tested to provide an excellent value and experience while providing desired business outcomes. This position is a Hybrid or ... + Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ideal… more
- Amazon (Bellevue, WA)
- …vision and business impact - Define and own business metrics and customer experience improvements - Drive stakeholder alignment across multiple organizations ... refine the Direct to Disposition product suite, focusing on cost optimization and customer experience improvements - Drive a weekly product review meeting with… more
- Highmark Health (Olympia, WA)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage… more
- Amazon (Bellevue, WA)
- … Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Microsoft Corporation (Redmond, WA)
- …results throughout Microsoft devices, operating systems, products, and services and provide novel insights into business and customer scenarios. As an intern at ... able to combine your engineering abilities with analytical skills to make customer experiences better. Our Data Scientists use innovative methods, algorithms, and… more
- Amazon (Bellevue, WA)
- …North America Customer Fulfillment (NACF). Basic Qualifications * 7+ years experience in UX research, design or related field A portfolio that illustrates how ... of products used daily by associates and operational leaders across Global Customer Fulfillment? Do you strive remove barriers between operators and the tools… more
- Amazon (Seattle, WA)
- …outcomes. Collaborate closely with product managers, engineers, and researchers to translate customer insights and business needs into intuitive, elegant design ... You will play a critical role in improving the experience of advertisers, agencies, and brand-owners, while also ensuring...advertisers, agencies, and brand-owners, while also ensuring a great customer journey for Amazon shoppers. Our team is on… more
- Verint Systems, Inc. (Olympia, WA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Verint's technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes to showcase… more
- Microsoft Corporation (Seattle, WA)
- …lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team ... events, social selling (Linkedln) and networking + Technical Breadth: Enterprise customer level experience with cloud, hybrid infrastructures, productivity and… more