- Warner Bros. Discovery (Bellevue, WA)
- …supported, here you are celebrated, here you can thrive. Your Next Role As a Customer Experience (CX) Writer on the CX Content Strategy team, you'll research and ... digital assistant and the social pillar of the Global Customer Experience (CX) team). As a writer,... pillars (Learning and Development, Launch Readiness, Data & Insights , Operations , Tools and Technology) to understand common… more
- Qualtrics (Seattle, WA)
- …the globe who think that's work worth doing. **Principal Product Marketing Manager, Customer Experience ** **Why We Have This Role** AI is revolutionizing the ... landscape of Customer Experience , and Qualtrics is evolving to...management to influence the product roadmap based on market insights and customer feedback. + Create compelling… more
- Amazon (Seattle, WA)
- …our analysis and insights , we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the ... Description Customer Experience and Business Trends (CXBT)...our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience… more
- Nordstrom (Seattle, WA)
- …style-driven environment and embraces ambiguity with confidence. You're energized by fashion trends and customer insights , with a bias for action and a sharp eye ... and driving timely execution of initiatives that elevate the customer experience and shape the future of...guide teams. + Data-Driven Decision Making - Leverage analytics, customer insights , and performance metrics to make… more
- Microsoft Corporation (Redmond, WA)
- …based on utilization, trends, resource health, etc. + Analyze data and provide operational insights into customer experience to Design and Product teams, so ... of times proactively addressing the issues even before any customer impact. This team prides itself on building systems...know that no candidate has every desired skill and experience , but all of us together make our team… more
- Amazon (Seattle, WA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... empowers sellers to grow through our tools, models, and insights delivered by Customer Success Managers (CSMs)....the Amazon store. 2 | Working backwards from the customer . We improve the customer experience… more
- Amazon (Seattle, WA)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we partner… more
- Amazon (Seattle, WA)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research...customer trust throughout every stage of the shopping experience . We are looking for a Sr. Customer… more
- Amazon (Bellevue, WA)
- … Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Bellevue, WA)
- … Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more