- Amazon (Seattle, WA)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- Amazon (Seattle, WA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested...brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business… more
- Amazon (Seattle, WA)
- …models. 5. Guiding the team in leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data. Additionally, you will mentor ... Description The Customer Behavior Analytics team designs innovative machine learning...3+ years of scientists or machine learning engineers management experience - Knowledge of ML, NLP, Information Retrieval and… more
- Amazon (Seattle, WA)
- …- Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and value stream analysis ... with cloud technology adoption and value realization patterns - Experience working with partners to drive customer ...- Experience working with partners to drive customer outcomes - Experience with value stream… more
- City of Tacoma WA (Tacoma, WA)
- …WA Job Type Non-Classified Remote Employment Flexible/Hybrid Job Number P2130-25 Department Customer Experience & External Affairs Division TPU External Affairs ... inquiries related to utility services. + Market Analysis & Insights : Lead complex analytical work related to utility business...+ Experience in the utility industry and customer experience Selection Process & Supplemental Information… more
- Amazon (Seattle, WA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data… more
- Amazon (Seattle, WA)
- Description Are you passionate about enabling enterprise customers to transform their customer experience through GenAI? Are you a data-driven customer ... genAI capabilities into their products and operations. * Lead customer business reviews, providing insights on usage,...to their operations. Basic Qualifications * 5+ years of customer success or account management experience in… more
- The Hertz Corporation (Olympia, WA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Confluent (Olympia, WA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well...Confluent. You will be the technical voice of the customer and will leverage learned technical insights … more
- Lumen (Olympia, WA)
- …inbound requests from various internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical ... behaviors. **What We Look For in a Candidate** + Experience : 3+ years customer success or account...detail with good organizational capabilities. + Ability to interpret customer data points and insights , prioritize and… more